Discover the essential requirements, duties, responsibilities, and skills needed for a Sales Support Administrator job description.
What does a Sales Support Administrator do?
A sales support administrator helps sales teams with administrative tasks. They answer phones, respond to emails, make appointments, keep sales records, and prepare contracts and agreements. They may also research potential customers and sales strategies.
Job Description
We are looking for a skilled sales support administrator to help our sales team with daily administrative tasks. In this role, you will answer phone calls, manage sales inquiries, keep records, and file contracts. Your responsibilities will also include scheduling appointments and managing the budget and commissions. You may also need to search for information online to support the sales team.
To be successful in this role, you should have previous administrative experience and knowledge. A great sales support administrator will help the sales team focus on selling instead of paperwork.
Job Duties and Responsibilities
- Answering and screening phone calls and emails.
- Scheduling appointments for the sales team, suppliers, and customers.
- Maintaining and updating records for suppliers, sales, and customers.
- Keeping track of communication between the sales team and customers.
- Preparing and filing contracts and agreements.
- Managing the sales department's budget and commissions.
- Coordinating with other departments on important administrative matters.
- Researching potential sales leads and strategies.
Requirements and Qualifications
- An associate's or bachelor's degree in business administration or a related field is preferred.
- Previous experience in sales support administration or a similar role.
- Familiarity with sales software like Salesforce and CRM systems.
- Knowledge of recordkeeping practices.
- Understanding of sales contracts and agreements.
- Experience managing budgets and keeping track of commissions.
- Proficiency in word processing and spreadsheet software.
- Excellent written and verbal communication skills, as well as customer service skills.
- Strong interpersonal skills and a proactive problem-solving approach.
Sales Support Administrator Salary
The earning potential of a Sales Support Administrator can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Sales Support Administrator in the United States is approximately $63574.
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