Delve into the fundamental qualifications, critical tasks, primary responsibilities, and essential skills that should be highlighted in a detailed Sales Administrator job description.
What does a Sales Administrator do?
A Sales Administrator is responsible for managing sales orders, whether they come in through online channels, phone calls, or emails. They ensure the accuracy of these orders and handle tasks such as issuing invoices, maintaining sales records, and creating monthly sales reports. They may also have to work with other departments and conduct research on new product lines.
Job Description
We are looking for a detail-oriented and adaptable Sales Administrator to oversee our purchase orders and invoices. In this role, you will verify customer information, generate invoices, communicate order details, and complete monthly sales reports. You may also be responsible for processing timesheets.
To be successful in this position, you should have previous experience in a sales environment and possess advanced administrative skills. A great Sales Administrator understands sales performance metrics and provides exceptional administrative support to help meet sales targets.
Job Duties and Responsibilities
- Receive and process purchase orders.
- Generate invoices for sales transactions.
- Verify orders, including customer information and payment details.
- Contact customers via phone or email to address any questions or missing information.
- Maintain and update sales and customer records.
- Create monthly sales reports.
- Coordinate with internal departments to expedite orders.
- Forward customer feedback to the appropriate department.
- Suggest new products to add to our current offerings.
- Provide additional administrative support to the sales department, if needed.
Requirements and Qualifications
- High school diploma or GED.
- Associate's or bachelor's degree in business administration or a related field preferred.
- Previous experience in sales administration or a similar role.
- Exceptional interpersonal and customer service skills.
- Familiarity with industry software such as HubSpot CMR, Freshsales, or similar.
- Advanced knowledge of administrative recordkeeping.
- Understanding of sales reports and sales records.
- Proficiency in word processing and spreadsheet software.
- Excellent written and verbal communication skills.
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