Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive NOC Engineer job description.
What does a NOC Engineer do?
A NOC engineer, also known as a Network Operations Center engineer, is a skilled IT professional responsible for monitoring and controlling large computer networks from a central location. Their main duties include troubleshooting network issues and responding to alarms.
Job Description
We are looking for an experienced NOC engineer to oversee our telecommunication networks and computer systems. This role involves monitoring the performance and capacity of our systems, troubleshooting problems, and responding to network issues. You may also be responsible for configuring system hardware and managing backups.
To be successful in this role, you should have advanced knowledge of network deployment and infrastructure, strong troubleshooting skills, and the ability to work flexible hours. A skilled NOC engineer will be able to diagnose and resolve network issues quickly and effectively without causing extended downtime.
Job Duties and Responsibilities
- Deploy and inspect IT network systems
- Oversee safe installation of hardware and cabling systems
- Monitor performance and capacity of computer systems
- Perform regular checks on network hardware and software
- Respond to network alerts and hardware malfunctions
- Diagnose and troubleshoot network errors
- Track and document network issues and compile incident reports
- Respond to user requests and provide network training
- Manage system backups and network security protocols
Requirements and Qualifications
- Bachelor's degree in computer science, computer engineering, or a related field
- Extensive experience as an NOC engineer
- Experience deploying, managing, and troubleshooting network infrastructures
- Knowledge of server hardware systems, such as Dell Blade, UCS, and HP systems
- Strong troubleshooting skills
- Ability to work flexible hours
- Excellent written and verbal communication skills
- Advanced project management skills
- Ability to work well under pressure