Discover the essential requirements, duties, responsibilities, and skills needed for a Medical Office Assistant job description.
What does a Medical Office Assistant do?
A medical office assistant, also known as a medical receptionist, is an important member of a healthcare team. They are responsible for handling administrative tasks in a medical office or facility.
Job Description
We are currently seeking a highly organized and detail-oriented individual to join our healthcare facility as a medical office assistant. This role involves answering phone calls, booking appointments, and collecting patients' information.
To be successful in this position, you must be able to multitask and remain calm in stressful situations. A good medical office assistant is also methodical in their approach to organizing information and managing tasks.
Job Duties and Responsibilities
- Greet patients and make them feel welcome.
- Collect patients' personal information accurately and efficiently.
- Answer phone calls and respond to emails in a professional manner.
- Schedule appointments for patients.
- Validate clients' payment methods and medical insurance coverage.
Requirements and Qualifications
- A high school diploma or equivalent.
- Prior experience as a medical office assistant.
- Strong attention to detail.
- Excellent computer skills and experience with healthcare recording systems.
- Minimum of 2 years of experience in an administrative role.