Zearn Partner Success Manager

The Purpose of Zearn

Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including the students who start multiple grade levels behind.

The vital importance of learning math today is hard to understate, and yet today, it is common to think that only some are born to achieve in math. Math learning is often disparaged and feared (e.g. I'd rather go to the dentist than do algebra) or viewed as a special interest of luxury (e.g. if kids don't have a passion for math that is okay, maybe they have a passion for pottery). We don't look at learning to read the same way. Zearn exists to help create a world where all children love learning math.

As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in pedagogy, software development, persuasion, psychology, design, writing, video production, problem solving, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission-critical work. If you are ready to join our team of problem solvers, own work that will drive us to achieve impact at scale, we are looking for you. Learn more about us at https://about.zearn.org/.

The Purpose of the Partner Success Manager

At Zearn, we're on a mission to transform education, and our partnerships with state and district organizations are key to making that happen.

The Partner Success Team at Zearn plays a pivotal role in bridging the gap between our innovative educational solutions and the schools and districts we serve. This team is responsible for cultivating and nurturing relationships with educational partners, ensuring that they have the support and resources needed to successfully implement Zearn Math. By acting as a critical connection between Zearn and its users, the team helps to deepen and expand partnerships, driving impactful results for teachers and students alike.

As a Partner Success Manager, you will be responsible for building and maintaining strong relationships with educational partners, ensuring the successful implementation of Zearn Math, and acting as a key connection point between Zearn and its users.

Key Responsibilities

Relationship Cultivation

• Lead calls, webinars, and demonstrations for school and district administrators to learn about the benefits of Zearn Math.
• Manage ongoing communication with interested administrators to support their education and decision-making process.
• Participate in company-wide events and conferences to share information on Zearn Math and engage with new potential partners.

Partnership Support and Expansion

• Develop tailored plans for how to best support school or district partners with their Zearn Math implementation.
• Build collaborative relationships with administrators, coaches, and teachers and act as the main Zearn contact for partner schools and districts.
• Work closely with partners throughout implementation to cultivate strong usage and drive impact for teachers and students
• Conduct data analysis and create presentations to show efficacy and encourage deeper use of Zearn Math.

Connection and Communication

• Identify and communicate key learnings on resources and products to the Zearn team to support iteration and improvement.
• Share partner prospects to support the partner development pipeline.

The Next Problems for this Role to Solve

• How might we enhance our communication strategies to better engage with administrators?
• What innovative approaches can we adopt to attract new potential partners?
• How might we improve our support plans to ensure successful implementation?
• What strategies can we employ to strengthen our relationships with partners?
• How might we streamline our communications process to ensure timely feedback?
• What methods can we use to effectively share insights with the Zearn team?

Skills You Bring to the Table

To achieve immediate impact in this role, a Partner Success Manager should possess a strong foundation in these skills, along with a genuine passion for continuous growth and development through coaching, apprenticeship and hands-on learning.

• Communication Expert: You craft compelling presentations and materials that highlight Zearn Math's value in a way that resonates with diverse audiences. Your active listening skills and ability to articulate solutions clearly help build trust, establish credibility, and drive resolution with stakeholders.
• Relationship-Driven: You thrive on creating and maintaining meaningful, long-term connectionsboth externally with partners and internally across teamsfostering collaboration and trust at every touchpoint.
• Partner Engagement: You have a keen ability to understand each partner's unique needs, preferences, and goals, allowing you to cultivate strong, trust-based relationships that drive lasting impact.
• Data Analyst: You don't just analyze datayou translate insights into compelling narratives that drive key decisions and inspire action across stakeholders.

Potential Markers of These Skills

• BA/BS in a related field
• 7+ years of experience in K-8 education
• 3+ years of experience in a school/district leadership position (e.g., District Specialist, Assistant Principal, Principal)
• Demonstrated relationship-building and communication skills
• Experience in analyzing data to drive decision making
• Commitment to Zearn's mission of providing an exceptional education to all children

Location

This role is based in South Carolina and you must currently live in South Carolina to be considered for this position.

Travel

This role is primarily remote and does not require you to go to a corporate office. However, travel is a natural component of this role. Some clients will request onsite visits while other meetings will be conducted online. This role will require multi-day travel at least 6-8 times a year. Additionally, you may be asked to travel periodically for team building.

Compensation & Benefits

The salary range for this role is commensurate with the market and an individual's experience.

We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.

To Apply: https://apply.workable.com/j/0820186D80

Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

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Qualification

Bachelor's Degree