The Shop Sales Associate

The Opportunity

East Bank Club is looking to add an energetic Shop Associate to our team. Do you love providing outstanding customer service? If so, we have an opportunity for you!

The Shop Associate is responsible for driving a great shopping experience for our members and guests. As a Shop Associate, you will greet customers, do suggestive selling, and process sales transactions while maintaining the appearance and organization of the Shop.

Rate of Pay: $18.00 per hour. This role is considered entry-level.

Store Hours : 9am-7pm/Weekdays, Saturday/9am-5pm & Sunday/9am-4pm

Schedule: Mid-day - Close, Part-Time

Weekend availability required

Job Responsibilities:

• Greet customers upon entering the store.
• Utilize selling skills to assist customers with selection by greeting members, building sales by suggesting items, assisting in fitting rooms, and closing sales.
• Maintain the appearance and organization of The Shop and ensure the displays are well put together.
• Straighten and organize clothing on racks and walls.
• Stock Merchandise and advise buyers when merchandise is low.
• Perform register procedures including but not limited to, issuing gift cards, sale, return, and exchange transactions.
• Achieve or exceed monthly team store sales goals.
• Complete any paperwork efficiently and error-free.
• Develop and build knowledge of the merchandise.
• Cross training in The Shop Receiving including but not limited to assisting with, checking in, ticketing, organizing, and steaming merchandise.

Requirements

• Must be authorized to work in the USA. We use E-Verify.
• Must be able to provide outstanding customer service skills.
• Must have excellent communication skills.
• Must be able to work harmoniously with others.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays.
• Must be able to stand for sustained time periods.
• Must be able to lift 25 lbs.
• Prior hospitality and/or retail experience is highly desired.

Benefits

• Time Off

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.