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Navion Senior Solutions

Team Member Service Director - Chatham Ridge

Chapel Hill, NC, USA

22 Days ago

Job Overview


Posted Date: 30 August 2025

Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Director

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Job Description


Chatham Ridge is looking for a Team Member Services Director who will assist in the direction of resident operations; lead and motivate employees in providing quality care and services to residents and maintain a high-level of customer satisfaction. Assist the Resident Care Consultant and AL/MC Director of Clinical Services/Resident Care Directors with educating the care staff in ensuring quality resident care is provided in a manner that upholds the organization's philosophy and the well-being of the residents. Provide administrative support to the Executive Director and department heads; organize and maintain employee files; responsible for recruiting, hiring, benefits, administration, and general customer service duties. Acknowledge, utilize, and understand NC regulations and apply to all areas of the community.

This is a Full-Time opportunity for YOU to join our team in supporting our residents with passion and care!

Chatham Ridge has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Requirements

  • CNA OR PCA
  • CPR Instructor Certified.
  • Friendly, caring disposition with a desire to work with older adults.
  • One-year experience in the assisted living or human services field preferred.
  • Must show leadership abilities and work independently, efficiently, and reliably.
  • Effective communicator with the ability to appropriately respond to needs and concerns as needed.
  • Computer proficient with in-depth experience in MS Outlook, Excel & Word.
  • Good time management and organizational skills. Ability to prioritize and multi-task.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full time positions
  • Short & Long Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

#RNW

Qualification

High School or equivalent


Key skill Required

  • Customer Service
  • Assisted Living
  • Caring
  • Clinical Services
  • Customer Satisfaction
  • Disability Insurance
  • Human Services
  • Insurance
  • Leadership
  • Life Insurance
  • Long Term Disability Insurance
  • Management
  • Organizational Skills
  • Philosophy
  • Time Management
  • Work Independently


Company Details


Company Name: Navion Senior Solutions

Recruiting People: HR Department

Contact Number: --

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