Subscription Services Assistant

The House of Mercier is excited to announce an opening for a Subscription Services Assistant, a fully remote position well-suited for individuals seeking their first professional experience. In this role, you will provide exceptional support in managing our subscription services, contributing to an outstanding customer experience. If you have a positive attitude, a keen eye for detail, and a desire to learn, this position is perfect for you!

• Assist customers with subscription-related inquiries and issues.
• Manage and update customer subscription records accurately.
• Provide timely and friendly support through various communication channels.
• Collaborate with colleagues to streamline subscription processes.
• Engage in training sessions to familiarize yourself with our services and products.
• Help develop promotional materials and customer communications.

Requirements

• No prior experience is necessary; we offer all the training you need.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy in your work.
• Ability to work independently and efficiently in a remote setting.
• Basic proficiency in computer applications; willingness to learn new systems.
• A customer-friendly approach and dedication to providing exceptional service.
• Access to a reliable internet connection and a quiet workspace for remote work.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan
• Great Salary
• Other Perks

Qualification

High School or equivalent