Job Description
- Must possess a solid understanding of event management, system/application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements.
- The candidate will ensure the COTS products function properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications
- Support extending/scaling services to the client's private cloud to include infrastructure automations and pushing metrics into/retrieving metrics from the cloud for manipulation, reporting and visualization.
- Must have strong organization, communication, and collaboration skills and be customer-focused and results oriented. Must be able to work in collaborative environment. Must be able to work with minimal supervision and be customer focused.
- Assist with testing and deploying hotfixes/patches/new releases of the Tools suite, including testing of custom applications following patches/upgrades.
- Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.
Requires after hours on-call
Requirements
TS/SCI with poly required- High School/GED and 25 years of related experience
- A Bachelor of Science may be substituted for 5 years of experience
- Experience in Python, R, JavaScript, or Perl programming; or UNIX scripting
- Experience integrating with the OpenText Enterprise Management tools suite
- Must be a self-starter with strong attention to detail
- Proficient in Linux/UNIX commands
- Proficient in Windows Server OS
- CCNA Security
- CySA+
- GICSP
- GSEC
- Security+
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
- Application/SA Experience with the OpenText Ops Bridge Suite
- Experience with OpenText Application Performance Management (APM)
- Experience with OpenText Business Process Monitor (BPM)
- Experience with OpenText OPTIC Data Lake
- Experience with OpenText Operations Bridge Reporter (OBR)
- Experience with operating data analytics apps (Splunk or Elastic ELK)
- Strong organizational, communication, and collaboration skills
Benefits
Qualification
High School or equivalent
Key skill Required
- JavaScript
- Perl
- Python
- Data Analytics
- Data Lake
- Analytics
- Attention to Detail
- Authentication
- Authorization
- Business Process
- Collaboration
- Collaborative Environment
- Communication
- Dental Insurance
- Development
- Disability Insurance
- Documentation
- Event Management
- Focused
- Infrastructure
- Insurance
- Life Insurance
- Linux
- Management
- Minimal Supervision
- Operating System
- Performance Management
- Process Monitor
- Recruitment
- Reporting
- Scaling
- Science
- Security
- Server Operating System
- Supervision
- Visualization
- Windows Server
- Work Instructions
