Job Description
At Amazon we believe that every day is still day one.
We pioneer. We're
a company of pioneers. It's our job to make bold bets, and we get our
energy from inventing on behalf of customers. Success is measured
against the possible, not the probable. For today?s pioneers, that's
exactly why there's no place on Earth they?d rather build than Amazon.
Join our HR team for our regional Shared Services Hub located in India,
which will support Amazon International Benefits. We are looking for HR Administrators
to join our growing team. Reporting into an HR Shared
Services Team Lead, role holders will provide HR Administration
Services and support to our employees.
Responsibilities:
Work on and support key employee life cycle processes such as new
starters, data management, absence management, transfers and leavers.
Input, update and maintain all HR related data in a timely manner.
Maintain the accuracy of information and key changes as and when
necessary and by deadlines as required
Take ownership of
employee
contacts ensuring that each contact is accepted and
resolved with a high
degree of customer focus.
Meet setup SLAs and KPIs
Carry
out audits and checks on
data changes to ensure accurate and
timely payment of the employee
population. Maintain, manage and
regularly audit all electronic personnel
files.
Participation in the continuous
improvement of HR processes.
Communicate
effectively both
verbally and in written form with employees to
explain and resolve
queries and concerns. This could be via email,
phone and chat / instant
messaging.
A day in the life
Work on daily tickets/Cases to support Employee Enrollments and International assignments
Support with Content management across various channels
Support with complex process like - Meal voucher calculations and delivery
Conducting C&S activity
Open enrollment and related activity
Supporting benefit policy
Contract management
Basic Qualifications
3+ years of human resources experience
Experience with HR processes and systems
Bachelor's degree
Preferred Qualifications
Experience with process improvement and stakeholder management
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We pioneer. We're
a company of pioneers. It's our job to make bold bets, and we get our
energy from inventing on behalf of customers. Success is measured
against the possible, not the probable. For today?s pioneers, that's
exactly why there's no place on Earth they?d rather build than Amazon.
Join our HR team for our regional Shared Services Hub located in India,
which will support Amazon International Benefits. We are looking for HR Administrators
to join our growing team. Reporting into an HR Shared
Services Team Lead, role holders will provide HR Administration
Services and support to our employees.
Responsibilities:
Work on and support key employee life cycle processes such as new
starters, data management, absence management, transfers and leavers.
Input, update and maintain all HR related data in a timely manner.
Maintain the accuracy of information and key changes as and when
necessary and by deadlines as required
Take ownership of
employee
contacts ensuring that each contact is accepted and
resolved with a high
degree of customer focus.
Meet setup SLAs and KPIs
Carry
out audits and checks on
data changes to ensure accurate and
timely payment of the employee
population. Maintain, manage and
regularly audit all electronic personnel
files.
Participation in the continuous
improvement of HR processes.
Communicate
effectively both
verbally and in written form with employees to
explain and resolve
queries and concerns. This could be via email,
phone and chat / instant
messaging.
A day in the life
Work on daily tickets/Cases to support Employee Enrollments and International assignments
Support with Content management across various channels
Support with complex process like - Meal voucher calculations and delivery
Conducting C&S activity
Open enrollment and related activity
Supporting benefit policy
Contract management
Basic Qualifications
3+ years of human resources experience
Experience with HR processes and systems
Bachelor's degree
Preferred Qualifications
Experience with process improvement and stakeholder management
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Audit
- Content Management
- Contract Management
- Customer Focus
- Data Management
- Inclusive
- Management
- Onboarding
- Ownership
- Process Improvement
- Reporting
- Sensitive
- Stakeholder Management
- International
