Director- Automation - Collection Platforms and AI

TalentWorxisagrowingservices&recruitmentconsultingfirm,wearehiringforourclientwhichisagloballyleadingprovideroffinancialintelligence,dataanalytics,andAIdrivensolutions,empoweringbusinessesworldwidewithinsightsforconfidentdecision-making.Jointoworkoncutting-edgetechnologies,drivedigitaltransformation,andshapethefutureofglobalmarkets.

What we're looking for?

You will lead the design, development, and scaling of AI-driven agentic pipelines to transform workflows. This role requires a strategic leader who can architect end-to-end automation solutions using agentic frameworks, cloud infrastructure, and orchestration tools while managing senior stakeholders and driving adoption at scale.

• A visionary technical leader with knowledge of designingagentic pipelinesand deployingAI applicationsin production environments.
• Understanding ofcloud infrastructure(AWS/Azure/GCP),orchestration tools(e.g., Airflow, Kubeflow), andagentic frameworks(e.g., LangChain, AutoGen).
• Proven ability to translate business workflows into automation solutions, with emphasis on financial/data services use cases.
• Anindependentproactive person who isinnovative, adaptable, creative, and detailed-oriented with high energy and a positive attitude.
• Exceptional skills in listening to clients, articulating ideas, and complex information in a clear and concise manner.
• Proven record of creating and maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction.
• Ability to understand what the right solution is for all type of problems, understanding and identifying the ultimate value of each project.
• Operationalize this technology across S&P Global, delivering scalable solutions that enhance efficiency, reduce latency, and unlock new capabilities for internal and external clients.
• Exceptional communication skills with experience presenting to C-level executives

Responsibilities

• Engage with the multiple client areas (external and internal) and truly understand their problem and then deliver and support solutions that fit their needs.
• Understand the existing S&P Global product to leverage existing products as necessary to deliver a seamless end to end solution to the client.
• Evangelize agentic capabilities through workshops, demos, and executive briefings.
• Educate and spread awareness within the external client-base about automation capabilities to increase usage and idea generation.
• Increase automation adoption by focusing on distinct users and distinct processes.
• Deliver exceptional communication to multiple layers of management for the client.
• Provide automation training, coaching, and assistance specific to a user's role. Demonstrate strong working knowledge of automation features to meet evolving client needs.
• Extensive knowledge and literacy of the suite of products and services offered through ongoing enhancements, and new offerings and how they fulfill customer needs.
• Establish monitoring frameworks for agent performance, drift detection, and self-healing mechanisms.
• Develop governance models for ethical AI agent deployment and compliance.

Preferred Qualification

• 13-18 years work experience with 5+ years in the Automation/AI space
• Knowledge of:
• Cloud platforms (AWS SageMaker, Azure ML ; etc)
• Orchestration tools (Prefect, Airflow; etc)
• Agentic toolkits (LangChain, LlamaIndex, AutoGen)
• Experience in productionizing AI applications.
• Strong programming skills in python and common AI frameworks
• Experience with multi-modal LLMs and integrating vision and text for autonomous agents.
• Excellent written and oral communication in English
• Excellent presentation skills with a high degree of comfort speaking with senior executives, IT Management, and developers.
• Hands-on ability to build quick prototype/visuals to assist with high level product concepts and capabilities.
• Experience in deployment and management of applications utilizing cloud-based infrastructure.
• A desire to work in a fast-paced and challenging work environment
• Ability to work in a cross functional, multi geographic teams