Solution Engineer

About?MealSuite? MealSuite?builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort.We're?a fast-growing team working on meaningful problems that directly?impact?patient and resident care.

About the Role? We're looking for a?high-energy,?technically-minded?Solution Engineer?to join our?Solutions Engineering Team. Reporting to the?Senior Director, Solutions?Engineer,?you'll?be?the technical ?glue? of the sales process??'supporting both direct sales and our growing partner sales channel.You'll?play a pivotal role in shaping the customer and partner experience, ensuring every prospect's journey is seamless, impactful, and clearly?demonstrates?the value of our?mission-critical?technology.

• Technical Discovery?-?Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them to?MealSuite's?capabilities.?

• Product Storytelling?-?Deliver tailored, persuasive product demonstrations that go beyond features to show?real-world?impact on patient care ? whether presenting directly to prospects or enabling partners to do the same.?

• Deliver Proofs of Concept?-?Lead the technical validation phase, answering?deep dive?questions on data integration, regulatory compliance, and workflow automation.?

• Partner Enablement?-?Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them position?MealSuite?effectively.?

• Show Subject Matter Expertise?-?Serve as the ?voice of the product? during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.?

• Provide Feedback Loops-?Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.?

• 3+?years of?experience?in a technical presales or consulting role, ideally within SaaS or healthcare technology.

• Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success.

• Familiarity?with Customer Relationship Management tools, such as Salesforce, HubSpot, Zoho, or equivalent.?

• Effective communication skills, able to translate complex technical workflows into simple, value-driven stories for?healthcare?administrators, clinical staff, and partner sales teams.

• Strong affinity for ?under the hood? work, like figuring out how to configure solutions to meet specific client needs.

• A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization.

• Ability to thrive in a collaborative, fast-moving environment?

• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if?required)?

Compensation:?$88,100?$100,000?USD per year?+?commission

This role requires working onsite in our?Dallas?office?two days per week.If?you?re?more than an hour away, apply anyway?we?re?open to discussing options.

• Unlimited paid time off???yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.??

• Retirement savings support?? we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.

• Health?benefits???this includes?day one?medical, dental, and vision options, life & disability?insurance, &?paid?maternity?and parental leave.?

• Hybrid flexibility???we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.??

• Work-life balance???this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.??

• Participation in our equity program???we'd?love for you to share in?MealSuite's'success as we continue to grow!???

• Opportunities for career development and advancement???we support our employees in pursuing and achieving their professional goals.??

• Purposeful work with a positive community impact???more than 90% of our North American employees agree that the company's purpose aligns with their personal values. Learn more about our values at??mealsuite.com/careers.

We want to ensure that every?qualified individual has an equal opportunity to work with us.If you require accommodation?to?our application process,?please?contact?accommodations@mealsuite.com. MealSuite?uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. This is a current vacancy, and we are actively hiring for this position.