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Apex Informatics is currently hiring a ServiceNow Administrator in Atlanta, GA, USA.

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Apex Informatics looking to hire a qualified ServiceNow Administrator in Atlanta, GA, USA.

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ServiceNow Administrator

Atlanta, GA, USA

189 Days ago

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Job Description

Experience: 10 Years

The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.

Key Responsibilities

Assists in developing standard IT configuration and asset management methodology

Develop CMDB policy, processes, and knowledge base

Conduct reporting on configuration audits and reconciliation

Maintains CIs to ensure CMDB accuracy and completeness

Drives visibility on process adherence and compliance improvement opportunities

Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace

Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned

Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance

Create and document requirements for efficient process design that includes self-service options with limited manual effort

Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management

Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance

Draft technical process documentation

Key Skills Required

Asset ManagementComplianceConfigurationDesignDocumentationGovernanceHuman ServicesIntegrationIT Asset ManagementKnowledge BaseManagementMethodologyProcess AdherenceProcess DesignProcess DocumentationReconciliationReportingServiceNowTemporary Staffing

Job Overview

Job Function: IT/Computers - Software & Software Services

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company about us:

Our team of experts is ready to help you find the perfect developer for your business needs. Trust us to handle your staffing needs so you can focus on growing your business. Contact us today to learn more about our services and how we can help your business thrive.

Company Name: Apex Informatics

Recruiting People: HR Department

Website: http://www.apexinformatics.com

Location

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