Experience: 10 Years
The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.
Key Responsibilities
Assists in developing standard IT configuration and asset management methodology
Develop CMDB policy, processes, and knowledge base
Conduct reporting on configuration audits and reconciliation
Maintains CIs to ensure CMDB accuracy and completeness
Drives visibility on process adherence and compliance improvement opportunities
Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
Create and document requirements for efficient process design that includes self-service options with limited manual effort
Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management
Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
Draft technical process documentation
Job Function: IT/Computers - Software & Software Services
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Not Specified
Salary: Competitive & Based on Experience
Experience: 0 - 0 yrs
Company about us: Our team of experts is ready to help you find the perfect developer for your business needs. Trust us to handle your staffing needs so you can focus on growing your business. Contact us today to learn more about our services and how we can help your business thrive.
Company Name: Apex Informatics
Recruiting People: HR Department
Website: http://www.apexinformatics.com
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