Senior Solutions Engineer

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Solutions Engineering Team, GBG Americas

The Solutions Engineering team at GBG Americas is a dynamic and highly skilled group dedicated to supporting the sales process through technical expertise and innovative solutions. This team plays a crucial role in bridging the gap between complex technical capabilities and customer needs, ensuring that GBG's identity, fraud, and verification services are effectively tailored to meet client requirements. The team is composed of experienced solution engineers who possess a strong background in technology and sales. They work closely with the sales team to ensure a seamless integration of technical solutions into the sales strategy.

The Role

We're looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.

What you will do

• Provide in-depth technical presentations and demonstrations of our GBG solutions.
• Assist in the technical aspects of bids and proposals.
• Address and resolve client concerns regarding product integration and customization.
• Stay abreast of product updates and industry trends to advise and inform the sales team and clients effectively.
• Learn and develop a deep understanding of GBG solutions.
• Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities.

Requirements

Skills we are looking for

• Market and Industry Knowledge- Extensive knowledge of the identity, fraud and risk markets and corresponding solutions and use cases
• Technical Expertise- Strong background in SaaS platforms, particularly in identity, fraud, and verification sectors.
• Problem-Solving- Aptitude for identifying client needs and crafting custom solutions.
• Collaborative Spirit- Team player with the ability to work across different departments to achieve sales and client satisfaction goals.
• Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web-based sales automation tools.
• Excellent oral and written communication skills.
• Demonstrated ability to take initiative and work independently as well as in a fast-paced team environment.
• Highly motivated drive for success.

Benefits

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to behired@gbgplc.com and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.