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Service Operations Specialist

Salem, OR, USA

136 Days ago

Job Description


Service Operations Specialist | Ace Handyman Services Why Join Us?

At Ace Handyman Services , we take pride in providing top-quality home repair and maintenance services. We're looking for a Service Operations Specialist to support both office and field operations, ensuring seamless scheduling, customer service, and job execution. If you're a skilled handyman with strong organizational and communication skills, this is a fantastic opportunity to grow within a supportive and rewarding environment.

Here is just some of what we have to offer:

  • Competitive salary: $25-$30 per hour based on experience
  • Every Weekend off
  • Vacation Days
  • Vehicle and tool allowance
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Consistent year-round work
  • Plus more!
Key Responsibilities:
  • Coordinate and manage service appointments, ensuring smooth job execution.
  • Provide customer service and scheduling support.
  • Assist with sales, invoicing, and basic payroll processes.
  • Perform handyman/tradesperson duties as needed, including job site visits.
  • Use scheduling software (Service Titan or similar) to manage workflow.
  • Maintain communication between clients, team members, and leadership.
  • 40% or more of this role is going to require administrative and computer-based work

Requirements

What We're Looking For:
  • Must reside within 20 miles of the service territory
  • Valid driver's license, insurance, and a reliable vehicle capable of transporting materials and extension ladders
  • Willing to submit to and able to pass a background check
  • Proven experience as a Handyman/Tradesperson or in a similar role
  • Must have basic tools to complete most jobs
  • Strong organizational skills to manage multiple tasks
  • Excellent communication skills for client and team interactions
  • Familiarity with customer service, scheduling, and sales
  • Ability to work independently and as part of a team
  • Proactive problem-solving approach with attention to detail
Nice-to-Have:
  • Basic knowledge of payroll processes .
  • Familiarity with QuickBooks Online .
  • Experience using Service Titan or other scheduling software .
  • Additional experience in administrative or operational support .

Benefits

Take control of your schedule, your earnings and your career!

  • Paid Time Off (PTO)
  • Sales Bonuses
  • 401K Retirement Plan
  • Health Care & Dental Coverage
  • Travel Reimbursement
  • Overtime Pay
  • Tool Allowance
  • Growth Opportunities

Join our team and be part of a professional, growing, and customer-focused company that values work-life balance no weekends required!

Key Skills Required

Customer ServiceSalesAttention to DetailBackground CheckCommunicationConsistentField OperationsFlexible SchedulingFocusedInsuranceLeadershipMaintenanceMaintenance ServicesOrganizational SkillsProactiveQuickBooksReimbursementScheduling SoftwareSite VisitsSupportiveWork IndependentlyWorkflowWork-Life Balance

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: $25 - $30 / Hourly Salary

Experience: 0 - 0 yrs

Contact Information


Company about us:

Classet is a leading platform that is revolutionizing the way businesses hire skilled employees in the United States. Our mission is to bridge the gap between employers and qualified workers by simplifying the recruitment process and connecting skilled workers with the right opportunities.

We understand the importance of skilled trades in...

Company Name: Classet

Recruiting People: HR Department

Website: http://classet.org

Location

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