Senior UX Designer, Amazon Health

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and revolutionize how people discover, engage with, and manage their health. This role will be responsible for defining, articulating, and championing the future vision of healthcare experiences that inspire, motivate, and educate our global audience.

Key job responsibilities

Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design, solving healthcare challenges at massive scale.

Create visually compelling, on-brand design solutions that enhance usability and delight users while adhering to Amazon's design principles.

Define and drive the visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners including Product, Engineering, and Business leaders.

Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations.

Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.

Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.

Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.

Mentor junior designers, fostering a culture of design excellence and continuous learning.

Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products.

A day in the life

As a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.

About the team

You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining technology with human-centered design.

Basic Qualifications

Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

7+ years of UX designer or interaction designer experience

Preferred Qualifications

Fluent in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques

Experience working in a collaborative team and working directly with developers for implementation of designs

Have strong practical knowledge of user-centered design methodologies, usability principles, web-based information architecture, and design

Able to move quickly in a fast-paced and sometimes ambiguous environment

Naturally curious and find inspiration beyond the screen; through the people you talk to, analogous experiences, and beyond

Have experience designing services and delivering UX solutions for projects of large scope and complexity

Have experience owning projects, communicating timelines, aligning stakeholders, and executing independently

Confidently present a strong rationale for design decisions and rely on analytics and data (including qualitative data) to shape product decisions and track the effectiveness of change

Solid written, verbal, and presentation skills

Fluent in using Figma and prototyping tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company?s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit

https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.