Job Description
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent "denied entities" from transacting with Amazon businesses. We build automatic mechanisms to detect and prevent prohibited transactions with the "denied entities" using a diverse set of algorithms and machine learning techniques. We screen over a billion events every day and deal with unique scaling and TPS challenges. We are still Day 1 and have an exciting road map to build detection and resolution systems to help scale Amazon for years to come.
We're looking for a proven Sr. Technical Program Manager to lead our technical road map and innovation. Our ideal candidate will have a deep technical background, demonstrating mastery of software fundamentals, and be willing to effectively challenge technical system designs and engineering decisions. Our ideal candidate will have analytic skills to dive into our controls and develop insights, the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and strong project management skills to harness the passion and energy of teams across the company to drive the vision and execution of our products and services.
Key job responsibilities
In this role, you will own the technical program management responsibilities for multiple parallel products that has a company-wide impact. You will closely work with engineering, business, and executive teams to deliver features and products. You will leverage your deep technical expertise, strong problem-solving skills and excellent leadership skills to come up with new ways to solve challenges at scale. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. You will create processes, mechanisms, and tools that shape the delivery of multiple technical projects across DPS. You will own regular communication to senior management and stakeholders on status, risks and change control. You will own defining, measuring and tracking metrics for project success. You will be resourceful and find creative solutions to complex technical and business challenges.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn?t followed a traditional path, or includes alternative experiences, don?t let it stop you from applying.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon?s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We're looking for a proven Sr. Technical Program Manager to lead our technical road map and innovation. Our ideal candidate will have a deep technical background, demonstrating mastery of software fundamentals, and be willing to effectively challenge technical system designs and engineering decisions. Our ideal candidate will have analytic skills to dive into our controls and develop insights, the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and strong project management skills to harness the passion and energy of teams across the company to drive the vision and execution of our products and services.
Key job responsibilities
In this role, you will own the technical program management responsibilities for multiple parallel products that has a company-wide impact. You will closely work with engineering, business, and executive teams to deliver features and products. You will leverage your deep technical expertise, strong problem-solving skills and excellent leadership skills to come up with new ways to solve challenges at scale. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. You will create processes, mechanisms, and tools that shape the delivery of multiple technical projects across DPS. You will own regular communication to senior management and stakeholders on status, risks and change control. You will own defining, measuring and tracking metrics for project success. You will be resourceful and find creative solutions to complex technical and business challenges.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn?t followed a traditional path, or includes alternative experiences, don?t let it stop you from applying.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon?s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Software Development
- Project Management
- Algorithms
- Communication
- Creativity
- Design
- Development
- Encourage
- Escalation Management
- Healthcare
- Inclusive
- Innovation
- Innovative Design
- Leadership
- Learning
- Learning Techniques
- Machine Learning
- Management
- Onboarding
- Program Management
- Reporting
- Resourceful
- Retail
- Scaling
- Security
- Senior Management
- Software Engineering
- Talented
- Team Culture
- Technical Program Management
- Tracking Metrics
- Training
