Senior Coordinator & Training Lead, Pathways Program

ABOUT THIS JOB

At New Horizons, we are dedicated to advancing "the rights and life choices of individuals within the neurodiverse community and their families through a broad range of high-quality, innovative and personalized services." We are currently seeking a highly motivated and experienced Senior Coordinator & Training Lead to help lead our Pathways Program. Pathways is a unique on the job training program that provides neurodiverse individuals an opportunity to learn the skills they need to put them on the Pathway to competitive employment. In this role, you will be responsible for overseeing the coordination of services and implementing a comprehensive training program for our staff.

As the Senior Coordinator & Training Lead for the Pathways Program, your main objective will be to ensure the smooth operation of the program and promote the professional development of our staff. You will work closely with the Employment Services (ES) Manager and the Employment Services leadership team. You'll help coordinate and assign job coaches to various training sites, and play a key role in the design and implementation of an onboarding mentor program to help train new hires. Additionally, you will oversee the coordination of services for our Members and ensure that their individual needs are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Service to Members

• Seeks to provide valuable employment training opportunities to Members seeking long-term competitive integrated employment.
• Coordinates with external funding agency (Regional Center) on referrals, authorizations, and billing of Members in Pathways program. Ensures Member data records are up-to-date and accurate.
• Assembles and maintains case records for Members, ensuring all are up to CARF and Regional Center standards.
• Attends Member IPP meetings and advocates for Member's employment goals.

Employer Partnerships

• Forges and maintains relationships with a variety of local employment partners to ensure training opportunities for our Pathways Members.
• Seeks new employer partners as appropriate to create new opportunities for Members.

Coordination and Administration

• Supervises Pathways programs across multiple sites.
• Supervises Pathways Job Coaches which includes interviewing, hiring, training, supervising, scheduling, and evaluating performance.
• Schedules agency vehicles in support of Pathways program.
• Trains and supports ES staff and Members (as needed) with any computer or training related matters.
• Completes Pathways monthly billing timely, correctly, and accurately, including all required documentation.
• Works with Job Coaches to ensure timely submission of all progress notes and supporting documentation.
• Tracks the effective date of authorizations for services. Requests updated authorizations in sufficient time to avoid expiration. Follows-up with Regional Center as required.
• Perform regular audits and quality checks to ensure the accuracy and integrity of the folders for Pathway program members, and completes incident reports as needed.
• Acts as a substitute Job Coach as needed.
• Responsible for completing and submitting Member and Job Coach payroll.

Leadership and Teamwork

• Promotes a culture of communication, collaboration, and teamwork within the department to achieve common goals and objectives.
• Contributes to ES and Member events, and attend ES team meetings.
• Other duties as assigned.

Requirements

REQUIREMENTS

• College level coursework in rehabilitation, human services, social work, or related experience is preferred
• Minimum of 2 years of experience in a supervisory or leadership role
• Prior experience working with individuals with Intellectual and Developmental Disabilities
• Strong knowledge of person-centered care principles and best practices
• Experience developing and delivering training programs
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks effectively
• Strong organizational and problem-solving skills
• Proficient in Microsoft Office Suite
• Valid driver's license and access to reliable transportation
• Authorized to work in the United States

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, couch, or crawl; and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

LANGUAGE SKILLS: Ability to read and interpret documents in English. Ability to write reports and correspondence in English. Ability to effectively present information and respond to questions in English from Members, staff, and employers.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K Matching
• Vacation Hours
• Paid Sick Leave
• Holiday Pay
• All paid trainings including CPR/First Aid
• Discounts Program
• Referral Program
• FSA
• And more...

Qualification

Bachelor's Degree