Senior Account Manager for an MSP

Be the Trusted Advisor Behind Game-Changing IT Solutions!

Do you thrive on building relationships and delivering exceptional service? Are you ready to make a lasting impact by helping businesses unlock the full potential of their IT? ONE 2 ONE Inc., a Managed Service Provider, is searching for a Senior Account Manager who's as passionate about client success as we are!

What You'll Do

• Be the Client Hero : Serve as the main point of contact for our top clients, ensuring their needs are met, questions answered, and goals achieved.
• Drive Growth : Develop strategies for retention, renewal, and account growth, identifying ways to bring even more value to each client relationship.
• Collaborate & Deliver : Work closely with technical teams to ensure clients receive top-notch service and timely support.
• Measure Success : Track client satisfaction, monitor KPIs, and prepare insights to keep each account thriving.

Why Join ONE 2 ONE Inc.?

• Shape the Future : Make an impact with a growing company that values your input and initiative.
• Collaborative Culture : Join a supportive team that celebrates wins together.
• Comprehensive Benefits : Health, dental, vision, PTO, 401k, and more.

Ready to Build Lasting Partnerships? If you're all about client success and love working in a fast-paced IT environment, apply now to join ONE 2 ONE Inc. and make a real difference!

To be considered for this role, please take this short 10-minute survey!https://go.cultureindex.com/p/Qnv1BGBJaQECCuhykXvc

Requirements

What You Bring

• Experience that Counts : 3+ years in Account Management or Client Success, ideally in the MSP or IT services field.
• Relationship-Building Skills : Excellent communication, proactive problem-solving, and a true client-first attitude.
• Tech Savvy : Knowledge of MSP services like cloud, cybersecurity, and IT infrastructure.

Benefits

Benefits

• Salary base ($65,000-$80,000) plus Commission
• Medical, Dental, & Vision with Employer Contribution
• 401K with Employer Match
• Paid Time Off
• Volunteer Time Off
• Employee Assistance Program