Revenue Operations Analyst

Evolv's mission is to help make places safer for people to live, work, learn, and play. We aim to help organizations detect potential threats, mitigate risk, and enhance safety using AI-powered security solutions with robust insights.?We are looking for a driven and energetic Revenue Operations Analyst to join the Revenue Organization and collaborate with other internal teams on a wide range of projects and initiatives. This is a wonderful opportunity to learn and grow in an exciting, fast-paced environment, in a company with an inspirational mission and a talented team.

In the first 30 days, you will:?

• Participate in new hire orientation.

• Familiarize yourself with our instance of Salesforce.com.

• Understand the company's product offerings and pricing.

• Begin handling basic requests from the GTM organization, especially the regional sales team.

Within 3 months, you will:?

• Independently triage and respond to the majority of requests from the GTM org.

• Document renewal, channel and general processes.

• Understand the basics of Evolv compensation plans and processes.

• Leverage Salesforce.com reports and dashboards to manage day to day, triage requests and hold teams accountable for data integrity.

• Support and coordinate the vendor assessment process.

Within 1 year, you will:?

• Be an expert in providing operational support to the GTM org.

• Leverage data driven insights to improve data hygiene and overall pipeline health.

• Coordinate across internal teams to ensure deadlines are met for specific deals (legal, finance, product, etc.)

• Independently support the Channel Deal Registration process and triage questions.

• Have a complete understanding of the GTM compensation plans and monthly payment process.
  

Support the Revenue Organization in the Sales Process

• Assist with the processes related to ordering, booking and supporting the customer journey for direct and channel sales.

• Provide Salesforce.com account, opportunity and quote support for new sales and renewals.

• Use Salesforce.com to manage and address incoming requests for Revenue Operations support.

• Perform order reviews as part of the company booking process.

• Support the Deal Desk process by working with Account Executives to prepare requests including deal economics, business rationale and timelines.

• Partner with Account Executives and Channel Sales Executives to maintain data quality in Salesforce.com through the use of data quality dashboards.

• Support and coordinate vendor assessments and RFP processes.

Support the Renewal Process

• Proactively research upcoming renewals

• Manage asset tracking

• Monitor revenue retention, unit retention, churn, and upgrades

Support the monthly commissions cycle

• Assist in the review of monthly data utilized to pay commissions.

• Assist in the commission by quote review process.

• Learn to run the commission cycle.

• Assist in the creation of monthly metrics related to variable compensation.

Provide support for various projects that drive business initiatives

• Drive adherence to internal processes and business rules.

• Actively offer suggestions to streamline internal processes.

• Update existing and create new process documentation to assist the GTM org.
  

This position will report to the Director of Sales Operations in the Revenue Operations team.

The team culture is one based on building trust, collaboration, on-going development through kindness, authenticity, courage, drive, and fun!

This is a hybrid role, based out of our HQ in Waltham, Massachusetts. Our team values in-person collaboration and offers flexibility in being remote some days.

The base salary range for this full-time position is $75,000 - $95,000, + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits

At Evolv, we're on a mission to help make public spaces safer through innovative security technology. Rooted in our values of authenticity, kindness, courage, drive, and fun , we offer the opportunity to make a real impact. Our team thrives in a supportive, honest environment where creativity and collaboration are celebrated, and where we challenge the status quo to keep improving.

When you join Evolv, you'll not only work with cutting-edge technology but also enjoy competitive benefits that support your well-being, and personal growth.

Our Benefits Include :

• Equity as part of your total compensation package
• Medical, dental, and vision insurance
• Flexible Spending Accounts (FSA)
• A 401(k) plan (and 2% company match)
• Unlimited vacation policy
• Quarterly stipend for perks and benefits that matter most to you
• Tuition reimbursement to support your ongoing learning and development
• Subscription to Calm

Evolv Technology ("Evolv") is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at careers@evolvtechnology.com.