Recruiter

The Recruiter is responsible for screening and rescreening panelists according to the correct specifications through telephone conversation. They are also responsible in ensuring that the panelists have a clear understanding of the research project specifics, including the correct date/ time, methodology, length of interview, their commitment, and compensation.

Requirements

Make outbound calls to conduct structured surveys

Record participant responses into our platform

Understanding various types of methodologies SAGO handles

Reviewing and having a general understanding of the overall screener and research objective.

Properly pronounce and have at least some awareness of the products, medications, conditions or topics being discussed in the screener.

Monitoring study quotas Interact, correspond, and maintain effective communication with team members

Follow up on initial contacts; detail oriented

Ability to manage time/flexibility/organized

Other duties as assigned

CORE COMPETENCIES:

Ability to multi-task

Excellent verbal and written communication skills

Ability to work independently as well as with a team

Strong telephone skills

Strong basic computer and typing skills

Dependable and responsible

Work with minimal supervision

Exhibit sense of urgency

QUALIFICATIONS

Education:

High School Diploma or equivalent

Experience:

0-6 months customer service, administration or call center experience preferred

Immediate Joiners preferred

Computer Skills:

Microsoft Office/Computer Literate

Benefits

• One side Drop Cab Facility for up to 50 kms from Office location.
• Free gourmet Tea/ Coffee on the house.
• Extensive Mediclaim Benefit.

Qualification

Bachelor's Degree