Program Manager (CPO & Product Team)

About SEON:

Are you a technically skilled, hands-on program manager who's passionate about product development and providing solutions to global product and software engineering teams? Join us at SEON and explore the opportunity to join a world-class research and development organization that is passionate about creating great experiences for our software engineers. Those great experiences ensure we can deliver amazing solutions to the customers we are obsessed with!

SEON provides an API-first solution that helps our customers (many of the world's leading providers of digital experiences in financial services, insurance, entertainment, etc) defend their customers from Fraud and Financial Crimes. With over 250 Fraud Fighters across four global offices (Austin, Budapest, London, and Jakarta), our goal remains unwavering: to make the internet a safe place for businesses and customers to transact. Our achievements, including a record-breaking Series B funding round and recognition in TechCrunch, has led to recognition as the World's quickest-growing fraud prevention company. We take pride in our rapid growth and our mission to democratize fraud-fighting while empowering the best online businesses. Join us in our journey to make the internet a safer space for everyone.

As Program Manager - Product at SEON, you will drive strategic initiatives and operational excellence across our fraud prevention, risk, and compliance product suite. Coordinating across Product, Engineering, and Go-to-Market teams, you'll transform SEON's product vision into reality through structured and cross-functional coordination. This role combines strategic product operations with program management to accelerate our delivery and launch activities.

What You'll Do:

• Establish and optimize product operations processes and documentation standards
• Oversee product documentation strategy, ensuring alignment across technical, user, and go-to-market content
• Drive go-to-market readiness across Product, Engineering, Sales, and Customer Success
• Develop and maintain product launch playbooks
• Coordinate between Product and Engineering program management teams
• Implement scalable processes for managing product feedback and requirements
• Provide data-driven insights for effective decision-making
• Design program governance frameworks that balance agility with accountability
• Build relationships with key stakeholders across all organizational levels
• Ensure documentation quality and consistency across product portfolio

What You Bring:

• 7+ years of experience in product operations or program management roles within B2B SaaS companies
• Proven track record of leading complex, cross-functional initiatives in fast-paced environments
• Strong understanding of modern product development and go-to-market processes
• Experience coordinating between Product, Engineering and GTM functionalities
• Excellence in stakeholder management and executive communication
• Experience managing product documentation workflows and standards
• (Nice-to-have) Experience in fraud prevention, security, or FinTech domains
• (Nice-to-have) Experience with product analytics and operational metrics
• Outstanding written and verbal communication skills
• Demonstrated ability to influence without direct authority
• Strategic thinking balanced with strong operational execution
• Experience building and optimizing scalable processes
• PMP Certification or equivalent nice to have

Hard & Soft skills we look for:

• Customer-obsessed with strong business acumen
• Natural ability to build trust and credibility across teams
• Analytical mindset with exceptional problem-solving skills
• Proactive and self-directed while maintaining strong team orientation
• Comfortable with ambiguity and rapid change
• Excellence in prioritization and time management
• Intellectual curiosity and continuous learning mindset
• Strategic thinker who can also drive tactical execution
• Commitment to improving team and organizational effectiveness

What We Offer:

• Competitive salary and incentive compensation structure
• Hybrid work model
• Extensive Benefits package (Health, Dental, Vision, Disability, 401k w/ match, etc.)
• Best-in-class tech gear
• Immediate impact on a smart, growing, global team
• Access to continuous development tools & a strong coaching culture
• Employee stock ownership plan (ESOP)
• Generous vacation & leave policies
• Complimentary weekly language courses
• Weekly in-office lunch delivery budget

What's Next:

Sounds good? Great, we can't wait to hear from you! Want to learn more about what it's like to work at SEON first?
Here you go: https://careers.seon.io/

Qualification

Associate Degree