Product Manager

Position Overview:

We are looking for our first product hire to help us scale our product function from the ground up. As a fast-growing health tech startup, we're looking for a candidate who is willing to roll up their sleeves and work on projects ranging from new EHR integrations to backlog & roadmap management. Reporting directly to the CEO, a good candidate is a fast learner, an analytical problem solver, an organized project manager and an excellent communicator.

What You'll Do:

• Manage the product roadmap, ensuring the engineering team meets roadmap milestones and adjusting priorities to balance short-term delivery and long-term strategy.
• Collaborate closely with Sales and Customer Success to understand requirements and ensure product build and design aligns with client objectives.
• Manage and troubleshoot ongoing client-specific software configurations, adapting solutions as needs evolve.
• Bridge the gap between clients and the engineering team by identifying, defining, and scoping tasks to proactively identify issues before the client.
• Monitor and evaluate the performance of implemented solutions, recommending and driving improvements.

Requirements

Who You Are:

• Bachelor's degree in business, computer science, healthcare, or a related field.
• 3+ years of experience in a technical, customer-facing role, such as product management or implementation, preferably within healthcare software. Experience with EHRs, such as Epic, is strongly preferred.
• Proven track record of managing complex client implementations and delivering customized solutions.
• Strong technical acumen to effectively communicate with engineering teams and contribute to solution design; basic UI/UX skills are a plus.
• Excellent project management skills with the ability to manage multiple priorities in a fast-paced, often ambiguous, environment.
• Exceptional interpersonal and communication skills to build relationships with clients and cross-functional teams.
• Analytical mindset with problem-solving skills to identify and scope technical and functional improvements.
• Passion for solving critical challenges in healthcare and delivering solutions that drive revenue and boost client retention.

Benefits

maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer:

• Competitive salary + bonus + equity
• Team bonding and 2x annual off-site events
• Unlimited paid time off
• Health, Dental, Vision, and Life Insurance
• 401k
• Flexible, remote work environment

About Us

maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker's comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work.

maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Qualification

Bachelor's Degree