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Product Manager - Community

Los Angeles, CA, USA

324 Days ago

Job Description


If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X,

and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Product Manager, you will focus on identifying new opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will impact how viewers discover streamers on Twitch and how they interact with streamers and other viewers while watching a stream.From familiar ways to interact via chat messages, emotes, predictions and polls), and further to more sophisticated types of interactions ? some of which may not have been invented yet ? you will help define and execute strategy based on a foundation of customer needs with a focus on agile innovation in this space.

You can work from San Francisco, CA or Seattle, WA.

You Will

Develop understanding of Creators' and Viewers' needs, aspirations, and pain points

Define products and features that align with the Community Team strategy, in partnership with designers, engineers, researchers and analysts

Determine appropriate goals and metrics for your products to measure success

Drive execution working directly with a team of engineers and designers

Collaborate with Marketing and Data Science on the roll-out plan and go-to-market strategy

Conduct post-launch analyses and present insights/next steps to the leadership and your team members

Collaborate with other product managers to make decisions that are aligned across the business

Bonus Points

Experience leading complex projects through launch while handling several moving pieces.

Passion about UGC, entertainment, gaming, music, and podcasting

Experience with content discovery, UGC content, communication products

Experience with Mobile-first products

Perks

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Basic Qualifications

3+ years of experience as a Product Manager on user-facing consumer experiences

Experience connecting a strategy to target customer needs to success metrics

Experiencing turning customer insights and data into meaningful solutions for customers and led your projects through execution

History of shipping products through experimentation, analyzing insights and measuring impact

Written detailed product specifications and A/B test plans

Preferred Qualifications

Bachelor's or Master's degree in computer science or a related field

Experience building consumer focused products

Experience leading complex projects through launch while handling several moving pieces.

Familiarity with streaming and Twitch's ecosystem.

Passion about entertainment, gaming, music, and podcasting

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit

https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Key Skills Required

Customer ServiceBusiness OperationsCommunicationComputer ScienceCookingCustomer NeedsData ScienceDisability InsuranceEcosystemFocusedHistoryInclusiveInnovationInsuranceLeadershipMarketingOnboardingOrientationPartnershipProfessionalismScienceShippingSound JudgmentStrategy

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: $116,300 - $126,300 / Annual Salary

Experience: 3 - 4 yrs

Contact Information


Company about us:

Amazon.com, Inc. is a global technology and e-commerce company that has revolutionized the way people shop and consume products and services. Founded in 1994, Amazon has grown to become one of the largest and most influential companies in the world, with a market capitalization of over $1 trillion.

At Amazon, we...

Company Name: Amazon

Recruiting People: HR Department

Website: https://www.amazon.com

Headquarter: Seattle, Washington, USA 98109

Industry: IT/Computers - Software & Software Services

Company Size: 10000+ Employees

Location

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