Platform Operation Specialist

OPPORTUNITY OVERVIEW

In this position, you'll join our Platform Operations team who supports ZeroFOX's cyber security solution that helps organizations manage information security risks across social media. Your work will directly impact the success of ZeroFOX customers, partners, and pre-sales pilots, affecting the growth of our social risk management platform and its core services. This important role will have direct impact on protecting against social media threats, and give you valuable experience in the growing cyber security field. This position offers high growth potential and the opportunity to work cross-functionally with various teams throughout the organization. Successful candidates must be fluent in the English language.

Would you like to do this on a daily basis?

Fulfill a high volume of information requests

Interpret, understand and act upon rules and procedures

Be responsible for confidential documents

Update internal stakeholders on tasking progress

Track success metrics and Key Performance Indicators

Do you have the right stuff?

Computer and social media savv

Willingness to work an alternative work schedule, including partial weekends

Exceptional attention to detail and thoroughness

Ability to learn quickly; can grasp technical terms and concepts quickly

Proficient verbal and written communication skills; able to present complex concepts in a clear, concise manner.

Fluency (written and spoken) in the English language

Trustworthiness, reliability and high self motivation

Interest in research and customer service

Must be willing to work alternative work schedule including partial weekends

Huge Plus:

Previous experience and / or relevant coursework in cyber security

Requirements

Computer and social media savv

Willingness to work an alternative work schedule, including partial weekends

Exceptional attention to detail and thoroughness

Ability to learn quickly; can grasp technical terms and concepts quickly

Proficient verbal and written communication skills; able to present complex concepts in a clear, concise manner.

Fluency (written and spoken) in the English language

Trustworthiness, reliability and high self motivation

Interest in research and customer service

Must be willing to work alternative work schedule including partial weekends

Huge Plus:

Previous experience and / or relevant coursework in cyber security

Qualification

Bachelor's Degree