Permit Coordinator

Rooter Hero Plumbing & Air is Hiring a Permit Coordinator!

Location: Concord, CA Schedule: Full-Time Pay Rate: $25.00/hour Employment Type: Permanent

Overview Rooter Hero Plumbing & Air is seeking a detail-oriented and proactive Permit Coordinator to join our Concord team. In this role, you will act as the key liaison between field operations and local municipal offices, ensuring all projects are properly permitted and ready for execution. This position is ideal for someone who enjoys navigating administrative processes, solving logistical challenges, and maintaining accuracy in a fast-paced environment. You'll play a critical role in keeping projects on track while contributing to a growing and stable organization.

• Manage the full lifecycle of permit applications from submission to approval
• Coordinate with city building departments and municipal offices
• Ensure installation teams have all required permits and documentation
• Maintain accurate digital records of all permits and filings
• Develop knowledge of local Bay Area permitting requirements to reduce turnaround time
• Build and maintain strong relationships with municipal clerks and permit office staff
• Support scheduling and project tracking using internal tools
• Perform occasional field errands to local offices as needed

Requirements Must Have:

• 2+ years of experience in customer service or high-volume administrative roles
• Strong written and verbal communication skills
• Ability to communicate professionally with city officials and internal teams
• Knowledge of permitting processes within the Bay Area
• Valid driver's license with a clean driving record
• Willingness to undergo a background check
• High level of reliability and attention to detail

• Experience with ServiceTitan
• Hands-on experience obtaining residential building permits
• Experience with city encroachment permits

• Opportunities for internal promotion and career growth
• Stable, full-time position with a growing company
• Supportive and team-oriented work environment
• Exposure to project coordination and operations workflows