Operations Manager

Manos Overview </strong>Manos Software Group is part of Valsoft Corporation, a long-term investor in vertical market software businesses. Valsoft acquires and operates software companies with a permanent ownership mindset, emphasizing autonomy, disciplined growth, and long-term value creation. Manos focuses on healthcare-adjacent verticals, including dental, medical, and veterinary software, as well as solutions serving the service industry and GovTech sectors. Position Description As we continue to expand our portfolio of vertical market software businesses, we are seeking a dynamic and experienced professional to join our team as Managing Director. Reporting directly to one of our Investment Partners, the Managing Director will be responsible for managing and growing their businesses, with full ownership and accountability for the business. The ideal candidate will be a strategic leader capable of driving operational excellence, organic growth and profitability, while fostering collaboration across teams to ensure the successful execution of business strategies. Key Responsibilities Business strategy and operations

• Execute within our operating model based on four pillars: strategy and positioning
• of the business, operational excellence, growth, and product strategy and technology.
• Identify, define and execute strategies required to achieve growth plans and operating objectives, with a focus on continuous improvement.
• Drive operational efficiency and excellence and enhance scalability across your portfolio of businesses to optimize performance and maximize profitability.
• Drive revenue growth by identifying and supporting new opportunities and growth strategies, including cross-selling and penetrating new markets.
• Drive initiatives and solve challenges related to sales, customer success and research and development within your portfolio of businesses.
• Prioritize customer satisfaction and retention by ensuring strong solutions, service delivery and customer support within your portfolio companies.
• Ensure your portfolio companies have clear product roadmaps established and executed on, balancing investments in research and development with maintenance to maximize new customer growth while retaining existing customers.
• Oversee the development and execution of comprehensive product strategies aligned with market trends and the business objectives of the companies in your portfolio.