Office Assistant I 2026-00467

Office Assistant I 2026-00467

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Office Assistant I 2026-00467

Salary

$2,714.39 Monthly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2026-00467

Department

Department Of Family Services

Division

Social Services Division

Opening Date

02/12/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BAAS03

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Be the welcoming face and steady organizational force behind our agency's daily operations. In this dynamic role, you?ll prepare, proofread, and edit correspondence, reports, tables, and records that keep our work clear and professional. You'll process and review paperwork, enter and verify data, and maintain organized record systems through filing, scanning, archiving, and research.

As a central hub of support, you?ll greet and assist a high volume of visitors, answer and route calls, respond to information requests, and help resolve customer concerns with professionalism and care. You'll process and distribute incoming mail, coordinate outgoing mailings, and ensure staff have the supplies and resources they need by managing inventory and ordering materials.

Your organizational skills will shine as you maintain calendars, schedule appointments, arrange travel, and coordinate meeting spaces. You'll assist with timesheets, perform arithmetic calculations, code billings, verify receipts, and may help monitor budgets, purchase orders, contracts, or vouchers. You'll also monitor office equipment and coordinate maintenance to keep operations running smoothly.

In addition, you?ll research and compile materials, review and verify data, explain or interpret procedures, and?when needed?train or guide others in specialized agency processes. Most importantly, you?ll provide exceptional customer service as a trusted first point of contact, helping ensure every interaction reflects the professionalism and mission of our organization.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw'si=90XLWN-kJ1Y0EGfL)

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact: Michelle Johnson /michelle.johnson@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Prepares, proofreads, and edits routine correspondence, reports, tables, and records.
• Processes and reviews routine paperwork and/or enters data into a department log or database.
• Maintains department records system, including filing, scanning, retrieving, and archiving documents, researchingfiles, etc.
• Prepares and collects timesheets for the department or office.
• Makes arithmetic calculations; prepares and codes billings; verifies receipts.
• Greets and directs a high volume of visitors, deliveries, and the general public.
• Makes calls and answers telephones and may route calls to appropriate staff.
• With appropriate information, responds to requests for information; makes referrals, and resolves customercomplaints. This may involve research or agency specialized knowledge.
• Processes and distributes all incoming mail; prepares mailings.
• Orders, receives, stores, and distributes supplies; maintains inventory.
• Maintains calendars, makes appointments and travel arrangements, and arranges meeting rooms.
• Provides customer service, as they are often the first point of contact for an agency.
• Assist staff with travel arrangements.
• Maintains files and reference manuals/materials.
• Performs some functions such as monitoring budgets, expenses, purchase orders, contracts, or preparing vouchers.
• Because of the specialized nature of the job, may be required to train/guide others in an agency-specific process.
• Monitors pertinent office equipment such as computers, phone systems, etc., coordinating maintenance, etc.
• Reviews and verifies data.
• Responsible for assisting in the review, research, and development of materials and documents.
• Explains or interprets procedures.

Qualifications

PREFERENCES:

Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize, good communicators both orally and written and have customer service experience.

KNOWLEDGE:

• Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of word processing, spreadsheet, and email programs.
• Knowledge of assembling, sorting, and distributing documents.
• Knowledge of reviewing and editing documents for accuracy and completeness.
• Knowledge of methods used to tactfully deal with the public.
• Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
• Knowledge of the preparation of records, reports, and correspondence.
• Knowledge of agency policies and procedures.

MINIMUM QUALIFICATIONS:

Education:

High School Diploma

Experience:

0-2 years of progressive work experience (typically in Business Office Communications)

OR

Education & Experience Substitution:

1-3 years of progressive work experience (typically in Business Office Communications)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background information check, including thetaking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

049-Department of Family Services - Social Services Division

Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

Clickhere (https://compensationcalculator.wyo.gov/) to view the State of Wyoming Total Compensation Calculator.

URL:http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job ? it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage? medical, dental, and vision plans for you and your family
• Voluntary Benefits? including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options? including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules? vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility? for those with qualifying student loans
• Training and professional development? to support your career growth and advancement
• Employee Assistance Program ? Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program ? Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can?t find anywhere else ? wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.

Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw'si=90XLWN-kJ1Y0EGfL) .