NOC Technician

We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client's wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends.

Key Responsibilities:

• Network Analysis and Troubleshooting:
• Analyze, troubleshoot, and evaluate existing wired and wireless network systems.
• Perform routine network maintenance to ensure optimal performance.
• Technical Support:
• Handle repairs and exchanges of defective devices by opening support cases with vendors.
• Provide technical assistance and support for incoming queries and issues related to network systems.
• Inventory Management:
• Maintain an accurate inventory of network hardware and software assets.
• Keep records of network configurations and changes.
• Monitoring and Reporting:
• Monitor network performance and identify potential issues.
• Prepare and maintain documentation on network configurations, maintenance schedules, and incidents.

Qualifications:

• Education and Experience:
• Minimum of 2-3 years of experience in IT networking or related fields.
• Experience with network monitoring and help desk support is required.
• Technical Skills:
• Fundamental knowledge of networking, hardware, and software.
• Proficiency with network monitoring tools and techniques.
• Familiarity with troubleshooting wired and wireless network systems.
• Certifications:
• CCNA certification or higher is preferred or demonstrated equivalent experience.
• Soft Skills:
• Strong ability to prioritize and multitask in a fast-paced environment.
• Excellent troubleshooting and critical thinking skills.
• Detail-oriented with a commitment to meeting deadlines.

Requirements

Qualifications:

• Education and Experience:
• Minimum of 2-3 years of experience in IT networking or related fields.
• Experience with network monitoring and help desk support is required.
• Technical Skills:
• Fundamental knowledge of networking, hardware, and software.
• Proficiency with network monitoring tools and techniques.
• Familiarity with troubleshooting wired and wireless network systems.
• Certifications:
• CCNA certification or higher is preferred or demonstrated equivalent experience.
• Soft Skills:
• Strong ability to prioritize and multitask in a fast-paced environment.
• Excellent troubleshooting and critical thinking skills.
• Detail-oriented with a commitment to meeting deadlines.

Benefits

Schedule:

• Work Hours:
• Day Shift 8:30 AM to 5:30 PM IST
• Monday to Friday
• Weekend availability is required
• Salary : 12 - 15 LPA