Medical Receptionist

Job Description About Us: Grace Community Care and Homes Inc. is dedicated to providing integrated care and support to individuals with intellectual and developmental disabilities (IDD). We believe in fostering an inclusive environment that empowers individuals and enhances their quality of life. We are currently seeking a friendly and efficient Medical Receptionist to join our team. The Medical Receptionist will be the first point of contact for our clients and their families, ensuring a warm and welcoming environment while managing essential office tasks. Key Responsibilities:

• Greet patients and visitors warmly, assisting them with their inquiries and directing them to the appropriate departments.
• Manage incoming calls, schedule appointments, and confirm upcoming visits to ensure effective time management.
• Handle patient registrations and verify insurance information to facilitate smooth administrative processes.
• Maintain accurate and up-to-date patient records and files in accordance with HIPAA regulations.
• Assist the clinical team in coordinating care and communicating with patients and families regarding services provided.
• Process billing and payments, handling financial transactions with accuracy and confidentiality.
• Perform general office duties such as filing, data entry, and maintaining office supplies.

• A collaborative and supportive work environment.
• Opportunities for personal and professional development.
• Flexible scheduling options to support work-life balance.
• Competitive pay and benefits package.

• High school diploma or equivalent required; additional certifications in medical administration or healthcare preferred.
• Minimum of 1-2 years of experience in a medical office or healthcare environment.
• Strong interpersonal and communication skills, with a focus on customer service.
• Proficient in computer systems and software, including EHR (Electronic Health Records) and Microsoft Office.
• Ability to multitask and prioritize effectively in a busy environment.
• Knowledge of medical terminology and insurance processes is preferred.
• Attention to detail and ability to maintain confidentiality in all aspects of the role.
• Compassionate demeanor and a commitment to providing exceptional care to clients and families.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)