Lead Service Technician

As a Lead Service Technician, you serve as the "go-to" person in the facility for all maintenance related activities.

The Lead Service Technician drives the equipment maintenance process for their assigned site, acts at the trainer for new technicians, and works with the Operations Manager to ensure all PM?s/ scheduled tasks are executed in a timely manner.

The Lead Technician role does not have direct reports.

Pay range is $40 - $45 / hour

With the actual pay dependent on your skills and experience as they relate to the job requirements.

Shift:

Monday through Friday 9a-5pm or 8am-4pm with the flexibility to work other shifts when needed

You Are:

Autonomous, high performing, team driven, and enjoy working with/ training others

Have a proven background in electro-mechanics troubleshooting, repairing, and performing preventative maintenance on machines and equipment

Collaborative team player who isn't afraid to think outside the box to provide solutions

Strive to exceed expectations

You will:

Schedule, distribute, conduct and evaluate equipment preventive maintenance in accordance with MPTQM standards

Monitor and maintain site spare parts and supply inventory according to MP2 guidelines

Provide work direction to site technicians and provide input and feedback to direct supervisor

Provide phone support, emergency on-site support and on-call availability as needed

Determine and distribute work schedules for site technicians

Provide assistance with equipment moves and upgrades

Maintains all appropriate technical documentation for site equipment including all appropriate software directories/upgrades for site

Communicates with vendors as needed

Maintains regular and positive communication with appropriate USPS representatives

Conducts on-going training and recommends vendor training for site technicians

Escalates equipment emergencies promptly to appropriate internal and/or external contacts

Advises management of all serious equipment issues

Qualifications

Strong mechanical and electrical skills

Excellent problem-solving skills, including proven ability to troubleshoot machine problems, establish priorities and work under deadline pressures

Strong written & verbal communication skills

Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment

Ability to provide direction, coordinate, and distribute work depending on technical/operational needs

Ability to travel up to 20% of the time

On-call availability as needed

Ability to work a flexible schedule and overtime as required

5 years of experience in maintaining, repairing or installing mailing or comparable equipment

AA degree in Electronics, Computer Science or related field of study is preferred

Familiarity with Windows PC environment as it pertains to the operation of automated equipment preferred

This position may require frequent lifting and/or moving items up to 55lbs

The Team

Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33+ U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.

We will:

Provide the opportunity to grow and develop your career through training and access to various development programs

Offer an inclusive environment that encourages diverse perspectives and ideas

Offer a casual and safe work environment

Deliver challenging and unique opportunities to contribute to the success of a transforming organization

Offer comprehensive benefits: PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) :

Paid time off

Multiple Insurance options: Medical/Dental/Vision

Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care FSA

Access to PB Life Perks Discount Program

Eligible for PB Employee Referral Program $$

Training and opportunities for advancement

Weekly Paychecks

We actively look for prospects who:

Are passionate about client success.

Enjoy collaborating with others.

Strive to exceed expectations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Women / Minorities / Veterans /

LGBTQ+ /

Individuals

with Disabilities

are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.