Job Description
Company Introduction:
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.
Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.
For more info please refer to https://www.keywordsstudios.com/
Job Summary
This exciting new Lead role focuses on the managing of a 50-person team who are accountable for the training of an AI engine and coordinating work/hand-offs to alternate time zones. This role includes performance management and team morale, client engagement and stakeholder management, prioritization of work, KPI management, and process improvement.
Responsibilities :
Manage a team of 50 employees including Performance Management
KPI Management
Process improvement
Work in a fast-paced environment
Work collaboratively with engineers, researchers, and product managers
Ensure proper documentation and instructions are in place for remote teams
Manage the successful delivery of hand-offs from the US team to remote teams
Manage scope of work and deliverables for team
Learn new software programs on the job
Think strategically about end-to-end processes and how to improve them
Execute and Deliver on Process improvements
Role Information: IN
Location: Asia Pacific
Studio: Location: Keywords India
Area of Work: QA Testing Services
Service: Globalize
Employment Type: Full Time
Working Pattern: In-Office
Requirements
Requirements :
Strong People Management Skills (3 years of experience)
Strong Collaboration Skills
Comfortable launching new projects (3 plus years' experience leading projects)
Comfortable presenting research findings and insights
Critical thinking and problem-solving skills (solution oriented)
Ability to multi-task
Great Excellent interpersonal and communication skills
Exceptional Organization skills
Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets), Email/calendar (eg Outlook, Gmail), project management (eg, JIRA, Asana)
Ability to assist in system troubleshooting and resolution
Exemplify the quality of doing "whatever it takes," including a high level of accountability, transparency, and teamwork
Benefits
- Cab Facility within Hiring Zones
- Medical Insurance, Term Insurance and Accidental Insurance
- Lunch / Dinner provided at subsidized rates
Qualification
High School or equivalent
Key skill Required
- Project Management
- Accountability
- Collaboration
- Communication
- Critical Thinking
- Documentation
- Game Art
- Insurance
- JIRA
- KPI Management
- Management
- Performance Management
- Prioritization
- Process Improvement
- Proper Documentation
- Research
- Solution Oriented
- Stakeholder Management
- Teamwork
- Training
- Troubleshooting
