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Company Overview
At Keywords Studios, we are a leading provider of creative services to the global video games industry and beyond. Our end-to-end platform, powered by our own technology, allows us to deliver high-quality services that bring digital content to life. We are dedicated to helping our clients imagine more for their IP, whether it's through entertaining, connecting, or educating people worldwide.
Since our establishment in 1998, we have grown to a team of over 13,000 talented individuals located in more than 70 studios across 25+ countries. Our diverse team of experts offers a wide range of services, including game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post production, community management, player support, content moderation, and more. This allows us to cover all aspects of a game's lifecycle, providing a one-stop solution for our clients.
We understand that every project is unique, and that's why we offer bespoke solutions tailored to our clients' specific needs and budget. Whether you are in the early stages of development or need support with a fully launched game, we have the expertise and resources to assist you. We are committed to helping our clients achieve success and bringing their visions to life.
Industry:
Animation / Gaming
Headquarter:
Dublin, Ireland 18
Company size:
10000+ Employees
Established Year:
1998
Career opportunities at Keywords Studios
Keywords Studios
0 - 0 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsource…
Keywords Studios
3 - 5 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the Role We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support tickets at scale. In this role, you will wor…
Keywords Studios
3 - 4 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the Team: DevOps?team is at the core of Helpshift engineering. We have a centralised?DevOps?team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We?re responsible for creating, maintaining, scaling…
Keywords Studios
5 - 8 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the Role We are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their behaviors, needs, and motivations, and tra…
Keywords Studios
3 - 4 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
This role is offered as a 5?month contract position with the possibility of permanent absorption based on business needs and performance.
The Talent Acquisition Specialist drives end-to-end recruitment to meet hiring targets and uphold quality standards. Th…
Keywords Studios
0 - 0 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Lakshya, a Keywords Studios company,?in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San Diego and Tokyo. Setup in 2004, Lakshya has, over the last …
Keywords Studios
2 - 3 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
We are on a mission to rid the world of bad customer service by ?mobilizing? the way help is delivered. Today?s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps brands deliver this…
Keywords Studios
4 - 5 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels ? such as email and phone support ? and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the pr…
Keywords Studios
6 - 7 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Responsibilities:Infrastructure Ownership: Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.Infrastructure as Code (IaC): Design and maintain scalable GCP infrastructure using Terraform oAI Or…
Keywords Studios
4 - 5 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the role : Helpshift is looking for a Product Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift's rapidly evolving AI-first support…
Keywords Studios
1 - 4 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Experience of 1-4 years in tax accounting (taxes on income, deferred tax accounting as per IAS 12 ? Income Taxes); Corporate tax provisioning and compliance experience in a multinational environment (for multiple tax jurisdiction); Experience in financial …
Keywords Studios
3 - 6 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Engineering Manager:? Helpshift, A Keywords Studio, bridges the disconnect between conventional customer service channels'such as email and phone support?and a growing consumer base that does more on mobile phones and has a strong preference for messaging …
Keywords Studios
4 - 5 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while enabling over ~7 Million conversations…
Keywords Studios
0 - 0 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels ? such as email and phone support ? and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the pr…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Job Title : DevOps Engineer II Location - Pune (Hybrid) About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift, and that essentially means we have our technical depth both horizontally and vertica…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Responsibilities:?Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.Build …
Keywords Studios
3 - 6 yrs
India
Keyskills :
N/A
Designation:
N/A
Job Description:
About Us Keywords Studios is a leading global provider of technical and creative services to the video game and entertainment industries. With a network of over 70 studios across 26 countries, we partner with the world's most renowned game developers and pu…
Keywords Studios
2 - 3 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords are an international technical service provider to the global Video Game Industry with offices in Dublin, Tokyo, Singapore, Los Angeles, Seattle, Montreal, Milan, Barcelona, Madrid and Rome. Working on a worldwide basis, we provide a range of lingu…
Keywords Studios
4 - 5 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels ? such as email and phone support ? and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the p…
Keywords Studios
0 - 0 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords, established in Dublin in 1998, now has 50+ studios across Europe, North and South America and Asia with 6500+ employee strength. Lakshya & Babel, Keywords Studios are the leading international provider of outsourcing services to games and interact…
Keywords Studios
5 - 7 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
As Product Manager II, you will Deliver an innovative, simple, and differentiated product experience that end-users love, adopt, and can?t live without. The product provides value, ease of use and feasibility to end-user personas while giving them simple ye…
Keywords Studios
0 - 0 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios is an international technical and creative services provider to the global video games industry. Established in 1998 and headquartered in Dublin, Keywords now has over 70 studios located across Europe, North America, South America and Asia.…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Key Responsibilities and activities:
Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure.
Work with cross-functional teams in design, development and implementation of enterprise
scalable features to support platform an…
Keywords Studios
4 - 5 yrs
India
Keyskills :
N/A
Designation:
N/A
Job Description:
Role Overview We are looking for a Salesforce Developer with strong hands-on experience in Apex development to support ongoing application development and enhancements on a 3-month contract. The ideal candidate should be able to quickly ramp up, work indepe…
Keywords Studios
4 - 5 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
We are on a mission to rid the world of bad customer service by ?mobilizing? the way help is delivered. Today's consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver …
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Job title: Software Engineering II - Developer Productivity Location - Pune (Hybrid)
About the team:
We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We …
Keywords Studios
5 - 6 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering…
Keywords Studios
3 - 4 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the role : Helpshift is looking for a Senior UX Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift's rapidly evolving AI-first suppo…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
Software Development , Perl , Architecture , Python , AWS , Networking , Elasticsearch , Automation , Ansible , Cloud computing , MongoDB , Cloud Computing , CI/CD , Access Management , Big Data , Cloud Infrastructure , Cloud Service , Communication , Complex Systems , Compliance , Computing , Configuration , Database , Design , Development , DevSecOps , Documentation , Google Cloud Platform , Heroku , Infrastructure , Infrastructure as Code , Insurance , Investigation , Kubernetes , Logging , Maintenance , Management , NoSQL , Orientation , Penetration Testing , RabbitMQ , Remediation , Scalability , Scaling , Security , Talent Acquisition , Terraform , Ubuntu
Designation:
N/A
Job Description:
Job Title : DevOps Engineer II Location Pune (Hybrid) About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift, and that essentially means we have our technical depth both horizontally and vertical…
Keywords Studios
3 - 4 yrs
Pune, Maharashtra, India
Keyskills :
Customer Service , Java , SQL , JAVA , Python , AWS , Automation , Apache , Apache Beam , Apache Flink , B2B , Business Intelligence , Data Processing , Java , Analysis , Analytics , Apache Spark , Communication , Computer Science , Data Infrastructure , Data Ingestion , Data Modeling , Data Pipelines , Data Transfer , Data Visualization , Design , Distributed Data Processing , Infrastructure , Insurance , Intelligence , Learning , Machine Learning , Orientation , Profiling , Programming Language , Scaling , Science , Service Delivery , SPARK , Talent Acquisition , Visualization , Workflow , Written Communication
Designation:
N/A
Job Description:
We are on a mission to rid the world of bad customer service by "mobilizing" the way help is delivered. Today's consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver …
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
Java , Software Development , JAVA , Architecture , Python , AWS , Automation , Ansible , Business Strategy , Clojure , Cloud computing , Cloud Computing , Java , CI/CD , Codebase , Communication , Complex Systems , Computing , Configuration , Deployment Automation , Design , Development , Documentation , Google Cloud Platform , Heroku , Influence , Infrastructure , Instrumentation , Insurance , Jenkins , Kubernetes , Logging , Orientation , Ownership , Packaging , Productivity , Security , Software Engineering , Strategy , Talent Acquisition , Terraform , Tooling , Ubuntu , Workflow , Writing , Clojure
Designation:
N/A
Job Description:
Job title: Software Engineering II - Developer Productivity Location Pune (Hybrid)About the team:We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own …
Keywords Studios
4 - 5 yrs
Pune, Maharashtra, India
Keyskills :
Customer Service , Java , Software Development , JavaScript , JAVA , Architecture , Elasticsearch , PostgreSQL , Algorithms , Clojure , Customer Support , MongoDB , Java , Ambitious , Benchmarking , Boosting , Communication , Computer Science , Customer Satisfaction , Data Transfer , Design , Development , Functional Programming , GNU , Insurance , Integration , Issue Resolution , Linux , Orientation , Ownership , POSIX , Proactive , Programming Language , Scalability , Science , Talent Acquisition , Test Coverage , Writing , Written Communication , Clojure
Designation:
N/A
Job Description:
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels such as email and phone support and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the prim…
Keywords Studios
8 - 9 yrs
Pune, Maharashtra, India
Keyskills :
Customer Service , Software Development , Project Management , Architecture , Customer Support , Ambitious , Benchmarking , Boosting , Communication , Complex Systems , Computer Science , Customer Satisfaction , Data Transfer , Design , Development , GNU , Issue Resolution , Linux , Management , Mentoring , Onboarding , Orientation , Ownership , POSIX , Proactive , Scalability , Science , Written Communication
Designation:
N/A
Job Description:
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels such as email and phone support and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the prima…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
Perl , Architecture , Python , AWS , Networking , Elasticsearch , PostgreSQL , Automation , Ansible , Cloud computing , MongoDB , Big Data , Cloud Infrastructure , Complex Systems , Compliance , Computing , Disaster Recovery , Google Cloud Platform , HAProxy , Heroku , Infrastructure , Insurance , Learning , Logging , NoSQL , Orientation , Performance Engineering , RabbitMQ , Scalability , Scaling , Security , Talent Acquisition , TCP/IP , Ubuntu
Designation:
N/A
Job Description:
Foundation team is at the core of Helpshift engineering. We provide the foundation for the engineers to reliably build, deploy, and scale Helpshift products. We're responsible for creating, maintaining and scaling tools (software and systems) used by many t…
Keywords Studios
5 - 6 yrs
Pune, Maharashtra, India
Keyskills :
Java , Software Development , JavaScript , Python , Elasticsearch , PostgreSQL , Team Management , MongoDB , Collaboration , Communication , Computer Science , Development , Ethics , Functional Programming , Innovation , Integration , Leadership , Management , Mentoring , Orientation , Ownership , Resiliency , Scalability , Science , Software Engineering , Sustainability , Talent Development , Team Player , Training
Designation:
N/A
Job Description:
About the role: Evaluate software solutions and system performance, as well as supervising the software development team.Lead the team in working towards the stability, scalability and resiliency of the Helpshift platformManage the development, deployment,…
Keywords Studios
0 - yrs
India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords are an international technical service provider to the global Video Game Industry with offices in Dublin, Tokyo, Singapore, Los Angeles, Seattle, Montreal, Milan, Barcelona, Madrid and Rome. Working on a worldwide basis, we provide a range of ling…
Keywords Studios
0 - 0 yrs
India
Keyskills :
N/A
Designation:
N/A
Job Description:
As a leading game localization company, we offer integrated text, audio localization and localization QA for all regions, languages and platforms, ensuring a fully authentic offering for players worldwide. Our global footprint across Asia, Oceania, Europe, …
Keywords Studios
0 - 0 yrs
Indianapolis, IN, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
Pay Rate: $20.00 per hour Work Hours: Monday-Friday, 8am-5pm (occasional overtime possible)
We are looking for warehouse operations associates for one of our pharmaceutical clients based in Indianapolis, IN. This role offers the chance for upward mobility, …
Keywords Studios
0 - 0 yrs
Indianapolis, IN, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
Pay rate: $22.00+/hr Work Hours: Monday-Friday, 8am-5pm With the ability to work shifts as needed (morning, afternoon based on future business needs) Quality Assurance provides quality oversight of the sample management and labeling of clinical trial materi…
Keywords Studios
3 - 4 yrs
Bengaluru, Karnataka, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced…
Keywords Studios
5 - 6 yrs
Los Angeles, CA, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the ?go to? provider of technical services. We enable leading content creators and publishers to leve…
Keywords Studios
1 - 3 yrs
Arizona, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the ?go to? provider of technical services.
We enable leading content creators and publishers to leve…
Keywords Studios
5 - 6 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
This is an exciting opportunity for a senior messaging engineer seeking to progress to the next level in their career. This role is 100% remote working. You will be part of the Global IT team providing SME in exchange on premise and Office 365 messaging. Yo…
Keywords Studios
6 - 7 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Responsibilities Frontend DevelopmentDesign and develop modern web applications using ReactJS and modern JavaScript.Build reusable components, shared modules, and scalable frontend architecture.Translate UI/UX designs into high-quality, performant implement…
Keywords Studios
3 - 4 yrs
Los Angeles, CA, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
Work Location: USA Remote (Prefer PST Time Zone) Work Hours: M - F, 9:00 am - 5:30 pm Pay Rate: $35 - $40 /hr DOE and location
This exciting new Lead role focuses on the managing of a 50-person team who are accountable for the training of an AI engine and c…
Keywords Studios
8 - 10 yrs
Pune, Maharashtra, India
Keyskills :
N/A
Designation:
N/A
Job Description:
About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on:AI Agents for automated issue resolutionUser Intent DetectionAI-Powered Answers and Knowledge Base EnhancementsAgent CoP…
Keywords Studios
0 - 0 yrs
Indianapolis, IN, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
Pay rate: $25.00/hr Work Hours: Monday-Friday, 8am-5pm
The Label Management Associate leverages technical expertise to consistently and accurately create investigational product label text that meets the needs of the study and is compliant with all applicab…
Keywords Studios
0 - 0 yrs
Indianapolis, IN, USA
Keyskills :
N/A
Designation:
N/A
Job Description:
Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST Overtime: Occasional Pay Rate: $23.00+ per hour
Keywords Studios is currently seeking an enthusiastic Distribution Support Associate to join our Product Research and Development team. This exciting opportun…
Keywords Studios
3 - 5 yrs
Gurugram, Haryana, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering…
Keywords Studios
5 - 6 yrs
Bengaluru, Karnataka, India
Keyskills :
N/A
Designation:
N/A
Job Description:
Keywords Studios is an international technical service provider to the global Video Game Industry with offices in Montreal, Dublin, London, Paris, Milan, New Delhi, Tokyo, Shanghai, Singapore, Pune, Rome, Barcelona, Brazil, Los Angeles, and Seattle. Working…
Keywords Studios
0 - 0 yrs
San Francisco, CA, USA
Keyskills :
Accountability , Answering Questions , Attention to Detail , Cognitive Science , Computer Science , Critical Thinking , Focused , Leadership , Management , Ownership , Performance Management , Proactive , Process Improvement , Research , Science , Statistics , Supportive , Teamwork , Training , Working Environment
Designation:
N/A
Job Description:
Work Location: USA Remote (Prefer PST Time Zone) Work Hours: M - F, 9:00 am - 5:30 pm Pay Rate: $27 - $35 /hr DOE & locationThe Senior Research Associate is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the te…
Keywords Studios
0 - 0 yrs
San Francisco, CA, USA
Keyskills :
Project Management , Data Analysis , Accountability , Analysis , Communication , Data Collection , Demonstrated Ability , Documentation , Focused , JIRA , Learning , Management , Proactive , Research , Software Skills , Supporting Documentation , Supportive , Teamwork , Time Management , Training , Troubleshooting , Work Independently , Working Environment
Designation:
N/A
Job Description:
Work Location: USA Remote (Prefer PST Time Zone) Work Hours: M - F, 9:00 am - 5:30 pm Pay Rate: $26 - $29 /hr DOE & locationThe Technical Research Associate is a non-traditional role in which you will work on our AI data collection team. You have a backgro…
