Job Description
The Lead at Las Vegas Petroleum, specifically for the Bojangles section, is responsible for managing the operations of the restaurant during shifts. This role includes supervising staff, ensuring excellent customer service, and maintaining food safety and quality standards. The Lead will work closely with the management team to implement operational strategies and create a positive dining experience for patrons while optimizing productivity and team performance.
Key Responsibilities:- Staff Management: Supervise and direct team members, providing training and support to ensure they perform their duties effectively.
- Customer Experience: Ensure that all customers receive prompt and friendly service, addressing any complaints or issues that arise.
- Food Preparation: Oversee food preparation processes, ensuring quality, safety, and cleanliness standards are strictly followed.
- Inventory Control: Manage inventory levels, order supplies, and ensure that the kitchen is stocked efficiently.
- Cash Management: Handle cash transactions and ensure accurate financial reporting at the end of each shift.
- Operational Efficiency: Assist in effectively managing the restaurant's operations to maximize profitability and efficiency.
- Compliance: Ensure all health, safety, and sanitation regulations are adhered to at all times.
Requirements
- High school diploma or equivalent; relevant culinary or food service education is a plus.
- At least 1-3 years of experience in the food service industry, with leadership or supervisory experience preferred.
- Strong leadership skills and ability to motivate a diverse team.
- Excellent customer service and communication skills.
- Knowledge of food safety regulations and health department standards.
- Ability to handle cash and basic accounting functions.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Must be able to stand for long periods and perform manual tasks related to food preparation.
- Ability to lift heavy items, up to 50 pounds, as required.
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Accounting
- Ability to Handle
- Cash Management
- Communication
- Compliance
- Customer Experience
- Financial Reporting
- Food Safety
- Inventory Control
- Leadership
- Management
- Operational Efficiency
- Petroleum
- Productivity
- Profitability
- Quality Standards
- Reporting
- Sanitation
- Staff Management
- Training
