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General Manager (Sbarro)

Pueblo, CO, USA

80 Days ago

Job Description


Key Responsibilities :
  1. Restaurant Operations:
    • Oversee daily operations to ensure the restaurant runs smoothly and efficiently.
    • Ensure food preparation, presentation, and service meet Sbarro's standards for quality, taste, and consistency.
    • Monitor inventory levels and manage ordering to ensure stock is sufficient but not excessive.
    • Maintain cleanliness and safety standards throughout the restaurant, ensuring compliance with health and safety regulations.
  2. Staff Leadership & Development:
    • Hire, train, and onboard staff members, ensuring they are knowledgeable about the brand and their roles.
    • Provide ongoing coaching and feedback to improve staff performance and ensure high standards of service.
    • Create staff schedules that ensure adequate coverage while controlling labor costs.
    • Lead by example, promoting a positive, customer-focused work environment.
    • Conduct performance reviews and provide opportunities for staff development and growth.
  3. Customer Service:
    • Ensure exceptional customer service, handling complaints and issues promptly and professionally.
    • Create a welcoming and friendly atmosphere, making sure that each guest has a positive dining experience.
    • Implement strategies to increase customer satisfaction and encourage repeat business.
  4. Financial Management:
    • Oversee the restaurant's financial operations, including managing the budget, food and labor costs, and other operational expenses.
    • Prepare and analyze sales reports and financial statements to track performance and identify areas for improvement.
    • Implement cost-control measures to ensure profitability without compromising food quality or service.
    • Ensure accuracy in cash handling, deposits, and financial transactions.
  5. Marketing & Promotion:
    • Work with the district or area manager to implement marketing initiatives to drive traffic to the restaurant.
    • Promote in-store promotions, special events, and local outreach efforts to increase brand visibility.
    • Ensure the restaurant's social media presence is maintained and that online reviews and feedback are responded to in a timely manner.
  6. Compliance & Safety:
    • Ensure the restaurant complies with all local, state, and federal regulations regarding food safety, health codes, and labor laws.
    • Conduct regular inspections to ensure the restaurant meets all safety and sanitation standards.
    • Train staff on food safety, cleanliness, and workplace safety procedures.
  7. Vendor and Supplier Management:
    • Build and maintain relationships with vendors to ensure the timely delivery of supplies and ingredients.
    • Monitor inventory levels and place orders for food, beverages, and supplies as needed.
    • Negotiate pricing and delivery schedules with suppliers to keep costs within budget.
  8. Administrative Duties:
    • Manage payroll, scheduling, and administrative paperwork.
    • Prepare and submit necessary reports to the district or area manager, including sales, inventory, and staffing.
    • Handle day-to-day administrative tasks, such as processing invoices and handling customer inquiries.
Qualifications :
  • Proven experience as a General Manager or in a similar leadership role within the restaurant industry, preferably in quick-service or fast-casual settings.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication and customer service skills.
  • Strong financial acumen with experience in budgeting, cost control, and financial reporting.
  • Knowledge of food safety standards, health regulations, and operational procedures.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as required.
Preferred Qualifications :
  • Previous experience managing a Sbarro location or similar pizza/Italian restaurant.
  • Familiarity with point-of-sale (POS) systems and restaurant management software.
  • Ability to handle high-pressure situations and resolve conflicts effectively.

Key Skills Required

Customer ServiceBudgetingCost controlTeam ManagementSalesSocial MediaAbility to HandleCash HandlingCommunicationComplianceCustomer SatisfactionDevelopmentEncourageFinancial AcumenFinancial ManagementFinancial ReportingFinancial StatementsFocusedFood QualityFood SafetyHealth and Safety RegulationsKnowledgeableLeadershipManagementMarketingPaperworkPlace OrdersPresentationProfitabilityReportingRestaurant ManagementRestaurant Management SoftwareSafety StandardsSanitationSupplier ManagementTimely Delivery

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Las Vegas Petroleum

Recruiting People: HR Department

Website: https://lvpetroleum.net/

Location

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