Judicial Operations Clerk (D5 Polk 112020)

Judicial Operations Clerk (D5 Polk 112020)

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Judicial Operations Clerk (D5 Polk 112020)

Salary

$44,553.60 - $70,428.80 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Job Number

26-02413

Agency

444 Judicial

Opening Date

03/09/2026

Closing Date

3/19/2026 11:59 PM Central

LinkedIn Tag

#LI-DNP

To Apply

Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

• Description
• Questions

Job Description

The Iowa Judicial Branch, in the 5thJudicial District Polk County, seeks applicants for a Judicial Operations Clerk to perform a wide variety of clerical, secretarial, customer service and data entry functions for efficient Juvenile Court Services operations and the integrity of court records.

This position will create/process case-related documents such as letters, police complaints, restitution, orders, warrants, applications, motions, complaints, exhibits, and other official case and court-related documents. This position will provide customer service to assist Juvenile Court Services users in-person and on the phone with general requests. This position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies.

The successful candidate will be able to learn and navigate juvenile court services record-specific computer programs and technology. The successful candidate will be a team player with the ability and desire to assist JCOs and fellow team members; have the flexibility to adapt to constantly changing situations; be highly organized, detail oriented, with excellent communication and computer skills; and the ability to maintain confidentiality. This position may occasionally travel to other counties within the judicial district.

What's in it for you:

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees? Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ?best fit? of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Summary

Perform customer service, clerical, and administrative work necessary for court operations. The primary duties of this position also include maintaining the front desk, answer phones and interact with JCS customers.

Examples of Duties and Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Answer Phones
• Review, process, update, and documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Ability to Answer phones and direct calls as needed
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the ?To Apply? section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services ? Human Resources Enterprise.

Minimum Qualification Requirements

The incumbent must meet the minimum requirements to qualify for the position.

• High school diploma (or high school equivalency diploma).
• One (1) year of experience in customer service.

Education cannot be substituted for customer service experience.

Additional Information

May be designated to give bond per Iowa Code ?602.8101.3

Additional Qualification Requirements

Preferred Qualifications

• Experience with Clerical/Secretarial Duties.
• Experience securing confidential information.
• Experience with EDMS.
• Experience with JCS Case Management.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the Iowa Judicial Branch.

• Yes
• No

02

PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Ace of 1938, as amended, 22 U.S.C. S611 et seq?

• Yes
• No

03

Please explain any gaps in your employment history?

04

Have you ever received a disciplinary suspension, been asked to resign, or discharged from a job? If yes please explain below.

05

What is your minimum salary requirement?

06

Your application for employment with the Iowa Judicial Branch will generally be treated as confidential under Iowa Code section 22.7(18). However, if you consent to allow Judicial to treat it as a public record per Iowa Code section 22.7(18)(a), please check "Yes, I consent" below.

• Yes, I consent
• No

07

List any professional licenses you hold:

08

Current Iowa Judicial Branch Employees ONLY: Have you completed the Iowa Judicial Branch LinkedIn Learning Leadership and Professional Development Certification?

• Yes
• No

09

Applicants with international degrees: Have you attached an international education equivalency verification document? We highly recommend for further consideration.

• I have attached an international education equivalency verification document
• I have not attached an international education equivalency verification document

Required Question

Employer

State of Iowa

Agency

444 Judicial

Address

Iowa Judicial Branch Building

1111 E Court Ave

Des Moines, Iowa, 50319

Website

http://www.iowacourts.gov/

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