Install Coordinator

At Blue Sky Plumbing Heating and Electric, we are committed to providing exceptional service and creating a positive and fulfilling work environment for our employees. We value hard work, dedication, and fostering a collaborative culture. We are currently seeking a reliable and detail-oriented Install Coordinator/Assistant to join our dynamic team.

Position Overview:
The Install Coordinator/Assistant will play a critical role in ensuring smooth coordination and communication between the salesmen, installation team, customers, and internal departments. The ideal candidate will be highly organized, customer-focused, and able to work in a fast-paced environment.

Essential Duties and Responsibilities:
We are a fast-paced, fun company looking for a friendly and outgoing person to perform duties such as:

• Managing a multi-line phone system.
• Managing technician schedules and coordinating installation appointments.
• Ordering equipment and supplies as needed.
• Pulling permits and ensuring all required documentation is in order.
• Data entry, invoicing and filing
• Assisting with special projects for managers and the owner.
• Supporting day-to-day operations with a positive, can-do attitude.

Key Responsibilities:

• Assist with scheduling and coordinating installations, ensuring timely and efficient service delivery.
• Communicate with customers to confirm appointments, answer questions, and address any concerns.
• Work closely with the salesmen to understand customer needs and ensure the proper materials and equipment are available for installation.
• Coordinate with the installation team to ensure smooth execution of each job.
• Update and maintain installation schedules, tracking progress and providing necessary updates to clients and management.
• Support the management team with administrative tasks as needed, including maintaining records and reports.
• Help troubleshoot and resolve issues related to installation processes and customer satisfaction.

Requirements

• Previous experience in a coordinator, assistant, or administrative role preferred.

• Strong organizational skills and attention to detail.
• Excellent communication skills (both verbal and written).
• Ability to multitask and prioritize in a fast-paced environment.
• Customer service-oriented with a problem-solving attitude.
• Proficient with Microsoft Office Suite and scheduling software.
• High school diploma or equivalent.
• Service Titan experience preferred.

Benefits

We Offer a Variety of Benefits to All of Our Employees, Including:

• Competitive Pay
• Free Medical, Dental, and Vision Family Coverage
• Paid Time Off
• 401(K) with Company Match
• Great Work Environment and Healthy Work/Life Balance
• Paid Training and Leadership Development Programs
• Endless Opportunities for Advancement
• and so much more!

Qualification

Bachelor's Degree