In-House Operations Administrator

The In-House Operations Administrator will offer administrative support to the Shepard branch. This role is responsible for coordinating office activities, maintaining inventory and supplies, supporting payroll and onboarding processes, and assisting the operations team to ensure efficient daily operations.

• Assist the In-House Operations Manager and General Manager with inventory verification/counts process and supply ordering.
• Support managers with union new hire onboarding, timecard processing, and mailing of payroll packages.
• Perform general administrative duties including:
• Providing general support to visitors
• Receiving and sorting incoming and outgoing mail deliveries
• Preparing show books for operations supervisors
• Answering and directing phone calls
• Managing office supplies and inventory
• Assist with office housekeeping, including maintenance of office equipment.
• Perform data entry, maintain databases, and facilitate communications with the branch operations team.
• Support the operations team with expense reports and reimbursements as needed.

• Minimum 1 year of recent administrative experience in a high-volume business environment.
• Proficient in executing data entry responsibilities with a strong emphasis on accuracy and efficiency.
• Ability to facilitate communications within the operations team.
• Proficient typing skills and attention to accuracy.
• Excellent oral and written communication skills.
• Detail-oriented and able to organize tasks and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe software.
• High School Diploma or equivalent required.

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit. Benefits Pay Range: $24.00 - $26.00 per hour