Hospitality Manager

Hospitality Manager? Location:?Houston, TX Employment Type:?Full-Time Compensation:?$90,000+ annually and bonus incentives Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.? We?re?not looking for r?sum?s stacked with medical jargon ??we?re?looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve,?you?re?our kind of person. About the Role?

• Own the daily operations of a high-volume mental health clinic?

• Lead, coach, and hold teams accountable to performance and service standards?

• Ensure every patient experience feels welcoming, efficient, and professional?

• Oversee day-to-day clinic operations, workflow, and patient flow?

• Coach and develop staff to consistently meet KPIs and service expectations?

• Monitor metrics related to scheduling efficiency, volume, and patient experience?

• 10+ years of leadership or operations experience in a high-volume environment?of 30+ individuals?

• Proven experience managing KPIs and having direct performance conversations?

• Strong communication?skills with both people and numbers?

• Experience in healthcare, behavioral health, hospitality, or service leadership?

• Relationship-based sales or customer experience background?

• Experience leading teams through growth or change?

• $70-80k annually and bonus incentives?

• 90% employer-paid medical, dental, and vision benefits?

• 401(k) retirement plan?

• 10 PTO days (15 after first year)?

• 10 paid holidays?

About Serenity Healthcare? Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options?haven?t?worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.