Home Care Coordinator

Eminence Home Care is seeking a Scheduling Coordinator in our Salisbury, MD office. This position is all about providing exceptional customer service and playing a key role in fostering strong relationships between our caregivers and clients. You will be responsible for efficiently coordinating and scheduling home visits, giving top priority to time-sensitive needs, and assisting with day-to-day operations.

We are looking for someone who is highly organized, detail-oriented, and able to multitask in a fast-paced environment. The ideal candidate will have previous administrative or scheduling experience, with preference given to those with previous healthcare experience.

Responsibilities:

• Efficiently schedule and coordinate home visits for our caregivers
• Give top priority to time-sensitive needs and urgent requests
• Assist with day-to-day operations of the office
• Maintain open lines of communication with caregivers, clients, and their families
• Match clients with appropriate caregivers based on their needs and preferences

Hours: Monday to Friday, 8:30am - 5:00pm

Location: Salisbury, MD

Requirements

• Previous administrative or scheduling experience required.
• Previous healthcare experience preferred.
• Familiarity with homecare management software or electronic medical records. HHAExchange preferred.
• Ability to multitask and switch gears frequently.
• Ability to pass a pre-employment physical and TB test.
• Ability to pass a criminal background check and Bureau of Elderly and Adult Services background check.
• Must be able to speak, read, and write fluent English.

Benefits

• Medical, Dental, and Vision plans
• 401k Contribution
• Flexible Spending Accounts
• Short-term and Long-term Disability
• Employer-Paid Life Insurance
• Pet Insurance and Discount Plans
• Weekly Pay
• Opportunity for advancement
• & more!