Is there a job opening for a Help Desk Associate - WMS experience only in Sarasota, FL, USA?

JASCI is currently hiring a Help Desk Associate - WMS experience only in Sarasota, FL, USA. The ideal candidate has skills and work experience of 3 - 4 years of experience as Help Desk Associate - WMS experience only.

Does JASCI hire Help Desk Associate - WMS experience only?

JASCI looking to hire a qualified Help Desk Associate - WMS experience only in Sarasota, FL, USA. The candidate will have 3 - 4 years of experience as Help Desk Associate - WMS experience only.

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Help Desk Associate - WMS experience only

Sarasota, FL, USA

277 Days ago

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Job Description

Help Desk Associate

JASCI is a privately held organization who develops software for the logistics market working with some of the largest companies in the world. JASCI is looking for a Help desk associate that can meet the needs of our fast-paced organization. Offering an exceptional work environment and exciting technology for the right candidate!

Jasci is a 100% virtual company.

Essential Responsibilities of the Help Desk Associate :

Provides technical support to users by researching and answering questions, troubleshooting problems, and communicating issues and status to relevant project managers.

Guides clients through corrective steps when able.

Improves client communication by writing and maintaining documentation in ticketing systems.

Improves system performance by monitoring, identifying problems and recommending changes.

Identifies and escalates issues according to importance.

Acts as initial liaison with a client and offers top notch communication to resolve issues.

Requirements

Skills:

Excellent communications skills in English and preferably one additional language

Experience utilizing ticketing system.

3+ years' experience as a Help Desk associate in a software company

Warehouse Management experience is a plus.

Ability to work independently with little daily instruction.

Education and Experience:

BS in Computer Science or related degree is a plus but not required.

Benefits

Great Benefits package and competitive salary

Qualification

Bachelor's Degree

Key Skills Required

LogisticsAnswering QuestionsCommunicationComputer ScienceDocumentationHelp DeskManagementScienceTroubleshootingWarehouse ManagementWork IndependentlyWriting

Job Overview

Job Function: Other

Job Type: Full Time

Workplace Type: Remote

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 3 - 4 yrs

Contact Information

Company Name: JASCI

Recruiting People: HR Department

Website: http://www.jascicloud.com/

Location

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