Head of Revenue Cycle Management

Berry Streetis a business-in-a-box platform enabling registered dietitians to start and scale private practices that accept health insurance. We provide all of the software needed to run a thriving practice + administrative services like insurance contracting, eligibility verification, customer support, claims billing, and even patient acquisition.

The Opportunity

Berry Street is tackling America's most comprehensive health crisis: food. More than half of Americans are struggling with their relationship with food, are clinically overweight, or have a chronic condition linked to their diet.

Nutrition therapy is clinically proven to make a difference, and most commercial health insurance plans cover it at $0 out-of-pocket. Berry Street empowers registered dietitians to launch and grow in-network private practices. We're creating game-changing technology to build America's largest dietitian network and ensure that anyone can access the help they need.

Since launching in January 2023, we?ve grown to over 1,000 providers on our platform and tens of thousands of patients served, across all 50 states. We're a Series A company, and we're looking for future Digital Health leaders to help us build our next chapter.

About the Role

Berry Street is seeking a Head of Revenue Cycle Management to join our team. In this position, you will develop our revenue cycle management function and ensure the smooth flow of claims and payments from insurance payers. You will be responsible for closely tracking and optimizing the end-to-end revenue cycle operations, including benefits verification, claims submission, payment posting, denials management, and revenue optimization. This role requires a strong familiarity with medical billing operations, insurance regulations, and revenue cycle management best practices.

Key Responsibilities

• Manage and lead the revenue cycle management team and processes, including benefits verification, claims submission, payment posting, denials management, and revenue optimization
• Monitor and analyze revenue cycle performance metrics and key performance indicators (KPIs), identify opportunities for improvement, and develop and implement action plans
• Implement and optimize revenue cycle management strategies, policies, and procedures to maximize revenue and minimize denials and delays

• Collaborate with Product & Engineering and the broader Operations function to surface upstream issues impacting collections and implement solutions

• Develop and maintain strong relationships with insurance payers, ensuring accurate and timely claims submission and payment processing
• Stay up to date with the latest industry trends, regulations, and best practices related to revenue cycle management

Requirements

• 4+ years of experience in revenue cycle management, medical billing, or related roles, preferably in digital health / virtual care, or at an RCM platform or service provider
• Strong knowledge of medical billing operations, insurance regulations, and revenue cycle management best practices
• Experience managing and leading a remote revenue cycle management team
• Excellent analytical and problem-solving skills, with the ability to analyze and interpret complex data
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment
• Proficiency in medical billing software and systems
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and build relationships with insurance payers

Benefits

• The chance to drive impact within the healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Spacious and light-drenched Madison Square Park office ?
• Generous PTO
• 401k with match
• Citibike membership
• Unlimited dietitian care
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

Qualification

Bachelor's Degree