Global Luxury Account Executive

Additional Information

Job Number 25017126

Job Category Sales & Marketing

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814

Schedule Full Time

Located Remotely? Y

Position Type: Management

JOB SUMMARY

The Global Luxury Account Executive (GLAE) is a Luxury Group Specialist with responsibility for both Intermediary and Corporate end user customers. The GLAE is responsible for providing account management to group buyers for Marriott International?s most profitable Luxury Intermediary and aligned Corporate accounts to increase Marriott?s Global loyalty and profitable share in these accounts. This individual will develop strategic relationships with the luxury accounts and sell Marriott International? luxury brands to grow market share and generate superior business results.

Specific areas of responsibility include providing key input on the overall strategy for assigned accounts, implementing strategies to position Marriott as the preferred luxury partner to defend and grow market share plus liaising with relevant cross-discipline resources (corporate, regional, market, property) globally to achieve results. Additionally, this role will ensure alignment with the Global Sales Account Executives and Directors, provide education, and seamless connectivity between customers, individual properties and our luxury brands.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major and 5 years' experience in the business, sales and marketing, management operations, or related professional area.

Demonstrated progressive career growth and a pattern of exceptional performance with previous exposure to corporate market and key influencers in this luxury segment preferred.

Previous experience in the luxury hospitality industry as an active member of a prominent sales team.

Ability to handle the complexities of working globally with senior leaders, property, and property sales teams.

Ability to create a compelling vision, demonstrate flexibility in approach and able to motivate peers to achieve desired results. Promotes and builds teamwork that links individual properties.

Strong executive presence ? able to sell ideas and influence persuasively, settling differences and winning concessions without damaging relationships; can be both direct and forceful while remaining diplomatic.

Excellent written and verbal communication skills in English.

Ability to travel and establish meaningful relationships with top decision makers, influencers, and internal stakeholders.

Strong project management, organizational skills and able to craft and conduct effective presentations.

Knowledge of corporate marketplace and prominent luxury customers.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

Coordinates and implements work and projects as assigned.

Support and understand the organization-wide strategic plan for Accounts. This should include a comprehensive knowledge of the industry including corporate, retail, group and third-party agencies.

Establish individual account work plans in accordance with the fundamentals of strategic account management, to include account mapping, understanding of all revenue streams and a complete customer relationship plan.

Analyze major accounts to determine spend, partnership opportunities and luxury brand engagement. Retain and grow account revenues through increased account penetration and implementation of strategic account principles.

Strong understanding of corporate segments including knowledge of key players in the identified market. Ability to network with influencers in this segment and uncover potential business.

Provide education and guidance to brand and property sales and marketing on specific accounts, account strategies, best practices and recommended sales methodologies.

Ensure property operations are in alignment with all corporate market standards.

Execute and attend relevant, industry leading events that allow for an exchange of ideas, new thoughts, developing trends and changes to business models within the corporate market community.

Support luxury brands positioning, assist in the setting of strategy and drive revenue in this segment and within key contributors.

Identify opportunities, anticipate challenges, and create competitive breakthrough strategies.

Protect and strengthen our luxury brands? competitive advantage by advocating and supporting sound business and sales and marketing decision-making.

Ability to travel to customer locations, luxury brand properties, and industry events for establishing strong one on one, personal relationships.

Planning, in person participation, and engagement at customer entertainment and industry events throughout the year.

Advise key stakeholders on existing and evolving business and operation issues.

Cultivate and ensure exceptional customer relationships with corporate market decision makers and influencers (procurement) and industry partners. Be a luxury brands advocate.

Ensure decision-making that balances the needs of each customer, the company, and individual properties and promotes the long-term viability of the business.

Champion excellence in business ethics, integrity and build an environment with a high level of morale, motivation and engagement.

Understand and recognize the luxury consumer, their demographics, buying habits and the ability to provide an effective sales approach that remains relevant and nurtures this consumer but is also nimble and can quickly adapt to changes.

Maintain comprehensive knowledge of Marriott International?s Luxury Brands. Develop complete and thorough knowledge of basic hotel facilities related to numbers of rooms and function space, specifically all logistics and amenities that may interest assigned accounts.

Fully adopt the appointed sales force automation tool, and other technological tools while maintaining all account relationship information, account business trends, pipeline reporting and account focused tasks and events.

MANAGEMENT COMPETENCIES

Leadership

Adaptability

Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication

Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making

Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

Professional Demeanor

Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams

Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results

Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing

Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships

Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships

Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.

Global Mindset

Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management

Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning

Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen

Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen

Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Basic Competencies

Fundamental competencies required for accomplishing basic work activities.

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Basic Computer Skills

Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

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Mathematical Reasoning

Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

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Oral Comprehension

Listens to and understands information and ideas presented through spoken words and sentences.

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Reading Comprehension

Understands written sentences and paragraphs in work related documents.

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Writing

Communicates effectively in writing as appropriate for the needs of the audience.

The salary range for this position is $84,900 to $155,700 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only:

Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD;

candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, January 30, 2025.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.