Front Office I Night Audit Supervisor

Join us for this incredible opportunity to be part of our Operations Team at Hyatt Regency Coral Gables located in Coral Gables, Florida. Not only will you be part of a rock-start team, but you will also get to be part of a company that was included on Fortune's 100 Best Companies to Work For in 2022!

The Night Audit Supervisor will be expected to support senior leadership with maintaining and enhancing the overall guest experience during the overnight shift. This position will be responsible for assisting with guest relations, responding to guest feedback, answering telephone calls, generating financial reports, providing administrative support, interacting with guests upon arrival, responding to guest concerns ? pre, during, and post stay, coordinating completion of tasks and projects, communicating with other departments, conducting security inspections of the building, etc.

We offer excellent benefits:

(12) Free room nights, Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance Eligible after 30 days of employment

401K with company match

Paid PTO, sick days, and new child leave

Paid Family Bonding Time and Adoption Assistance

Tuition Reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Discounts at various retailers ?Apple, AT&T, Verizon, Headspace and many more

Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about how Change Starts Here (http://spr.ly/6040HgIsO) .

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

Qualifications:

Qualifications - External

A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Experience and thorough understanding of guest services

Previous experience in hotel guest services

Ability to prioritize and organize work assignments

Knowledge and experience with Operations systems such as Opera, Colleague Advantage, Medallia, HOTSOS, HySat, etc.

Flexible schedule and able to work overnight shift

Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best.

Primary Location: US-FL-Coral Gables

Organization:Hyatt Regency Coral Gables

Pay Basis:

Hourly

Job Level:Full-time

Job:Accounting/Finance/Tax

Req ID:COR000837

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.