Field Service Specialist

Prescott's, Inc is a leading medical device company focused on the distribution and refurbishment of multiple types of medical devices including sterilizers, surgical microscopes, pumps, monitors, and anesthesia machines. Our mission is to empower healthcare professionals with the best equipment while enhancing patient care through exceptional service and innovative solutions. We are dedicated to quality, reliability, and the continuous improvement of our offerings.

We are seeking a motivated and experienced Field Services Specialist who will assume the role of a Sterilizer Field Service Technician to join our team at Prescott's, Inc. In this essential position, you will be responsible for servicing, repairing, and installing medical sterilizers. Additionally, you will be tasked with generating new sales opportunities in your designated territory, ensuring our clients receive excellent service and support.

This role provides a base salary of $40,000 to $50,000 along with unlimited commission opportunities. Our commission structure is designed to reward you for the number of service contracts and repairs you complete; the more you accomplish, the higher your earnings. Earnings potential could be around $65,000 -$90,000 in the first year.

• Installation, maintenance, and repair of Medical and Laboratory Sterilization and Disinfection of equipment at customer locations
• Respond to service calls promptly and effectively, troubleshooting and resolving equipment issues.
• Conduct routine equipment inspections and perform repairs to uphold our commitment to service excellence.
• Educate clients on our product offerings, demonstrating their value and impact on patient care.
• Manage and drive sales growth through effective territory management and customer engagement.
• Develop and maintain relationships with key stakeholders, including hospital administrators, surgeons, and clinical staff.
• Ensure compliance with industry regulations and company policies.
• Participate in industry events and trade shows to promote our products and expand your network.
• Maintain accurate and up-to-date service records and documentation; manage all reporting about the health of customer's accounts.

Requirements

Requirements:

• A minimum of as High School Diploma or GED.
• 1-3+ years of experience in medical device sales and service, with a proven track record of success.
• Strong technical acumen and familiarity with medical equipment- primarily sterilizers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Demonstrated ability to meet or exceed sales targets consistently.
• Self-motivated and results-oriented with strong problem-solving skills.
• Willingness to travel within the assigned territory and manage time effectively.
• Ability to work independently and under minimal supervision
• Ability to handle multiple priorities and tasks in a fast-paced environment.
• Valid driver's license and clean driving record.
• Must be able to pass a background check and drug screen.
• Ability to lift and carry heavy equipment (up to 40 pounds).

Benefits

What we offer:

At Prescott's, we prioritize your well-being and growth with a comprehensive benefits package including vacation, medical, dental, and vision coverage, as well as a 401K plan with company matching, life insurance, long term and short disability, accident insurance, critical illness, and hospital indemnity. But we don't stop there we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Car allowance, daily per diem, company cell phone, will also be provided for this position

Qualification

High School or equivalent