Family Programs Supervisor

Basic Job Functions

The New York Botanical Garden's - Everett Children's Adventure Garden (ECAG) - a 12 acre outdoor science museum for children seeks Family Programs Supervisor to assist in the successful implementation of our Family Programming and supporting Explainers in this goal. The Supervisor will assist with the implementation of Family Program activities, and will assist full time staff to oversee explainers and facilities during weekend/holiday hours. The Supervisor will work with other staff and volunteers to guarantee high quality public offerings, and is required to work weekends and holidays/school breaks from September through June. An aspect of this position involves supporting Intern and Advanced Explainers in science teaching skills and career development with the Master and Senior Explainers.

Specific Duties & Responsibilities

• Directly facilitate or assist and mentor Children's Adventure Garden staff and volunteers with implementation of plant-science based educational activities, including supporting the staff Explainers in facilitating mentor meetings with Advanced Explainers.
• Ensure excellent and safe customer service experience for all Children's Adventure Garden guests.
• Monitor flow of visitors and direct crowds as needed.
• Reset outdoor and indoor exhibits and restock/ inventory educational program materials at activity stations and in storage.
• Oversee breakdown and proper clean-up of activity stations.

Qualifications

• Completed degree in education, museum studies or natural sciences
• Must have prior experience teaching in an informal outdoor setting with various audiences, specifically children and families.
• Previous customer service experience required, managerial experience a plus.
• Must have excellent communication and interpersonal skills.
• Must be very organized.
• Must be have strong leadership qualities and be able to foster an atmosphere of teamwork and positivity amongst Children's Adventure Garden Explainers

Physical Demands and Work Environment

• Must be willing and able to work outdoors in all weather conditions.
• Ability to sit and/or stand for extended periods of time.

Work Schedule

• This is a seasonal part time position expected to last till the end of June and resume in September for the next school calendar year.
• Saturdays, 9:30 AM to 5:30 PM
• Shift will be adjusted to 9:45 AM to 5:45PM when daylight savings returns

Rate

• $28 per hour

If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org