Director of Quality Assurance

Job Overview:

Liberty Behavioral & Community Services, Inc. is committed to providing exceptional services for individuals with autism and developmental disabilities. We are currently seeking a dedicated and detail-oriented Director of Quality Assurance to join our team. In this critical leadership role, you will be responsible for developing, implementing, and maintaining a comprehensive quality assurance program that ensures compliance with regulatory standards and improves service delivery across all departments.

This is an exciting opportunity for a professional who is passionate about quality improvement, has a strong understanding of best practices in behavioral health services, and wants to contribute to creating an environment that supports high standards of care for individuals we serve.

Key Responsibilities:

• Quality Assurance Program Development:
• Design and implement quality assurance policies and procedures across all service areas.
• Customized quality metrics and data reports to assess program effectiveness and compliance with applicable regulations.
• Compliance Monitoring:
• Conduct regular audits and assessments of clinical services and operational practices to ensure adherence to state and federal guidelines.
• Collaborate with departments to address compliance findings and recommend corrective actions as necessary.
• Ensure that all staff are informed of relevant regulations and compliance procedures.
• Data Analysis and Reporting:
• Analyze data on service delivery, outcomes, and client satisfaction to identify trends, areas of improvement, and opportunities for enhancement in service quality.
• Prepare and present reports to management regarding quality assurance findings, staff performance, and program compliance.
• Training and Development:
• Develop training programs for staff to enhance their understanding of quality standards and best practices in service delivery.
• Foster a culture of quality improvement and accountability among staff.
• Collaboration and Communication:
• Work closely with clinical and operational leaders to ensure seamless integration of quality assurance measures throughout the organization.
• Facilitate communication around quality improvement initiatives and foster collaborative efforts across departments.
• Client and Stakeholder Engagement:
• Engage with clients and stakeholders to solicit feedback and ensure their needs and concerns are addressed in program development.

Requirements

Qualifications:

• Master's degree in healthcare administration, QA, Law or a related field.
• Strong knowledge and experience with licensing - DDS, The Joint Commission (TJC), CARF and other regulatory and accreditation bodies.
• A minimum of 5 years of experience in a quality assurance role within the behavioral health or developmental disability field.
• Strong knowledge of regulatory requirements and quality standards applicable to behavioral health services.
• Proven experience in data analysis, reporting, and interpreting compliance metrics.
• Excellent verbal and written communication skills.
• Demonstrated leadership skills with the ability to develop and motivate teams.
• Proficiency in utilizing electronic health records (EHR) and quality management software.
• Ability to work independently and collaboratively within a fast-paced environment.

Benefits

Full Time Employees are eligible for:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Salary: $150,951.00 - $163,579.00

Qualification

Master's Degree