Job Description
As our Dental Front Desk/Scheduling Coordinator, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a healthcare or dental setting.
Duties
Greet patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage patient inquiries
Verify insurance information and collect co-payments
Maintain patient records accurately and confidentially using electronic health record - Dentrix
Coordinate patient flow and assist with check-in and check-out procedures
Handle billing inquiries and process payments
Collaborate with healthcare providers or dental staff to ensure efficient operations
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DAYS/HOURS:
Monday: 9:30 - 6 (usually one hour lunch team meeting, over the lunch)
Tues and Thurs 11:30 - 8 (1/2 hour lunch)
Weds - Closed (in future may add Wednesday)
Friday/Saturday: 3 Friday's and 1 Saturday per month 8:30 - 2 (usually its the last week of the month where they won't work on Friday but will do the Saturday).
SALARY: $22 - 25 per hour.
BONUS PLAN: there is a team bonus, usually varies between $300-600 per month depending on making collections quotas.
BENEFITS: Sick days, up to 3 week vacation over time, medical is offered if needed, Dental treatment is given through the office.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Requirements
Qualifications
Experience as a Dental Front Desk is required.
Proficiency in using Dentrix
Knowledge of dental terminology/procedures is needed
Strong communication skills with the ability to interact professionally with patients, and staff
Benefits
- Continuing education credits
- Dental insurance
- Health insurance
- Paid time off
- Bonuses
- up to 3 weeks vacation acheived over time
Key skill Required
- Customer Service
- Billing
- Communication
- Dental Insurance
- Dental Treatment
- Electronic Health Record
- Health Insurance
- Healthcare
- Insurance
- Patient Flow
- Process Payments