Is there a job opening for a Customer Support Specialist in Lake Worth Beach, FL, USA?

Florida Window & Door is currently hiring a Customer Support Specialist in Lake Worth Beach, FL, USA.

Does Florida Window & Door hire Customer Support Specialist?

Florida Window & Door looking to hire a qualified Customer Support Specialist in Lake Worth Beach, FL, USA.

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Customer Support Specialist

Lake Worth Beach, FL, USA

215 Days ago

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Job Description

We are looking for a committed, detail-oriented, and highly organized Customer Support Coordinator to join our team. In this position, you will serve as the main contact for our clients, ensuring that their needs are addressed with outstanding service. You will handle customer inquiries, offer solutions, and facilitate communication between clients and various departments. This role is perfect for those who are enthusiastic about client services and excel in a fast-paced environment.

Requirements

Key Responsibilities

Support the scheduling and management of appointments for our Measure Technicians.
Perform clerical tasks, including but not limited to data entry and document preparation.
Work collaboratively with other departmental staff to ensure smooth process flow.
Manage inbound and outbound calls with an emphasis on delivering exceptional service and ensuring a positive customer experience.
Act as the primary point of contact for customer inquiries via phone, email, and chat.
Evaluate customer issues and provide timely and effective solutions.
Coordinate with internal teams to address client concerns and enhance service delivery.
Previous experience in client services or customer support roles is highly preferred.
Skilled in utilizing computer systems and software for documentation and communication, including CRM tools.
Familiarity with sales processes is beneficial but not required.
Experience in dispatching.
Knowledge of city locations in Florida.

Benefits

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Qualification

High School or equivalent

Key Skills Required

Customer SupportData EntrySalesCommunicationCustomer ExperienceDental InsuranceDocument PreparationDocumentationFacilitateHealth InsuranceHighly OrganizedInsuranceLife InsuranceManagementService DeliveryVision Insurance

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Florida Window & Door

Recruiting People: HR Department

Website: https://www.floridawindowanddoor.com/

Location

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