Is there a job opening for a Customer Support Executive in Ahmedabad, Gujarat, India?

Optimal Telemedia Pvt Ltd is currently hiring a Customer Support Executive in Ahmedabad, Gujarat, India.

Does Optimal Telemedia Pvt Ltd hire Customer Support Executive?

Optimal Telemedia Pvt Ltd looking to hire a qualified Customer Support Executive in Ahmedabad, Gujarat, India.

Which skills and knowledge are typically required for a Customer Support Executive?

To work as a Customer Support Executive, you need skills and knowledge in areas such as Customer Support, Sales, Communication, Customer Needs, Customer Satisfaction, Microsoft Excel, Troubleshooting.

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Customer Support Executive

Ahmedabad, Gujarat, India

71 Days ago

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Job Description

Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.

Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Maintain a deep understanding of company products/services to offer accurate information.

Identify customer needs and assist with placing orders, refunds, or troubleshooting.

Maintain records of customer interactions, transactions, feedback, and actions taken.

Collaborate with other departments (sales, tech, operations) to resolve complex issues.

Provide feedback to the company on recurring customer issues and suggestions for improvement.

Ensure customer satisfaction and provide professional customer support.

Requirements

Any Graduate with good command over Microsoft Excel, Word, Good Communication

Key Skills Required

Customer SupportSalesCommunicationCustomer NeedsCustomer SatisfactionMicrosoft ExcelTroubleshooting

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Optimal Telemedia Pvt Ltd

Recruiting People: HR Department

Website: https://optimaltele.net/

Location

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